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8800 NE Vancouver Mall Dr Reviews
Read reviews from customers who used our services at 8800 NE Vancouver Mall Dr
Total reviews
226
Average Rating
4.5/5
Our tech did a nice job but his work was overshadowed by ineffective communications with the local dispatch team in the Portland-Vancouver area! The only way to communicate with the dispatch team is to ask for a supervisor at the call center! It took over a month to get our washer repaired due to mid ordered part and no show by tech because of over scheduling!
Don J,
Customer service response - Thank you for your feedback, Don. We're glad to hear the tech did a nice job, but we're sorry for the communication issues and delays you experienced.
Sears Home Services on 1725765081956
He's courteous, friendly, and knowledgeable. I appreciate his expertise.
Scott F,
Customer service response - Thank you for your positive feedback, Scott! We're delighted to hear you appreciated the courteous and knowledgeable service.
Sears Home Services on 1725276570367
will D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724033070458
Eduardo was a welcome person as soon as he arrived! He was quick to diagnose the problem and very quick to resolve it, educating us in the process! Could not have asked for a better repairman for our needs. Thank you for sending him.
Linda P,
Customer service response - We're thrilled to hear Eduardo provided such excellent service and met your needs efficiently. Thanks for your kind review!
Sears Home Services on 1723518292535
My technician was knowledgeable and efficient! Friendly too!
Scott L,
Customer service response - Thank you for your positive feedback; we're thrilled to hear about your great experience with our knowledgeable and friendly technician!
Sears Home Services on 1722769877151
Wayne H,
Customer service response - Hi Wayne, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1722561369946
James diagnosed the problem quickly, had the part onboard his van and quickly completed our dryer repair within about an hour or so. Great service!
L A,
Customer service response - Thank you for the positive feedback! We're thrilled to hear James provided you with such efficient and effective service.
Sears Home Services on 1721962523039
James was nice and productive .
Del B,
Customer service response - Thank you for your feedback; we're thrilled to hear about your positive experience with James!
Sears Home Services on 1721210768501
Gary was great today.
Sarah T,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Gary provided great service.
Sears Home Services on 1719794056649
Alicia J,
