Appointment Lookup
802-552-4364
8800 NE Vancouver Mall Dr Reviews
Read reviews from customers who used our services at 8800 NE Vancouver Mall Dr
Total reviews
236
Average Rating
4.5/5
Alex replaced the parts but left without checking to make sure the stove was fixed. It is still not functioning. In fact it is functioning even worse than before he came.
Sarah E,
Customer service response - Thank you, Sarah, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1706171446396
Eduardo was supposed to do preventive maintenance on my microwave. He never showed up. I was getting updates when he would arrive all day. He never texted or phoned to tell me he wasn’t going to be here. Very poor service!
Cheryl W,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that our technician was thorough and communicated their arrival time with you.
Sears Home Services on 1706016836455
No communication all day long. Technician was due at our house between 8:51 and 10:21am. There was no call to confirm or let us know when anyone would arrive. We only received any communication when AHS rescheduled our service @ 2:58pm when Sears canceled their visit to us. Super confused as to why no one from Sears contacted us nor gave us a # to contact them to arrange or confirm service. WOW….
Mark C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707291431168
The technician is nice. But he was sent for a wrong problem. We need our washer fixed, not a refrigerator.
Andy T,
