9 E Valley Mall Blvd Reviews

Joel did a great job. Came in and got it done.he gets 10 ⭐️⭐️⭐️⭐️My fridge is working again. The company is so unprofessional. You xannnever get a hold of an actual person. It’s all handle by answering machine. If you could have someone answer the phone and really help you out you would get 5 starts.

The repair to my fridge was done quickly and efficiently by the service tech. I am just hoping this will be the last of the 4 calls to repair this appliance. The time it took from the time parts were ordered and tech was able to return was longer than I had expected. It caused excessive noice due to open design of our house.

We had to wait 2 weeks for our appt then no one showed. On the second appt, the tech come out, he was very professional and repaired our refrigerator ice-maker quickly with a part in his van. Making lots of ice now.

Repair was completed in a timely manner. However, the stove was left on top of the cord, so it is difficult to put out the drawer. I am old and unable to do that myself and my care provider, cannoth do it either,. I am afraid that if left like thisew, the ord will eventuall cause a short and maybe catch a fire.

* Mr. Pate is a fantastic service technician and a great hire by the Sears Company. The scheduling folks leave a lot to be desired but Mr. Pate was number 1…..5 star. I think Sears needs to keep hold of him however they can.

The repair man was great, on time , nice guy. The problem is its not fixed, My Ice machine made one tray of ice and STOPED AGAIN........Not Cool Man

I have never had an appliance repaired on the day an estimate is given, so did not leave payment with my daughter. Thus, the parts were not ordered and a second service call and one at half price were required (@ $80 + 40 plus tax extra) to repair two washers in adjacent homes. The first technician diagnosed a different part for the Whirlpool front loader than the second technician, and we are waiting another 2 weeks for that repair to be completed. Frustrating. Still wondering which part needs to be replaced. We will need to wait to see. Hope Tech 2 was correct. Be ready to pay for service call and any parts to be ordered at first visit.

Called Sears. Repairman came to fix our ice maker. Frozen and wouldn't dispense ice. He unthawed it and it was frozen tight again next day. So....I'm calling AGAIN for repair. This comes on the heals of putting in a brand new ice maker unit 9 months ago....That being said, the repairman is quite pleasant and polite.