101 S Toppenish Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
ADELINA M
The technicians never showed up in the entire day. We waited from 8 AM TO 5 PM and no vehicle ever pulled into the drive way. No one knocked on the door not rang the doorbell. We didn’t even get a call from the technicians. Our stove still has a cracked glasstop in need of repair.
Customer service response - We're really sorry to hear about your experience, ADELINA. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on September 15, 2024
Kc S
Been waiting for 4 months to get my mower fixed. No calls no emails explaining why he rescheduled the mower to be fixed 3 different times. I was unable to mow all summer and finally in November when the freezes started he showed up and repaired the mower. Customer service is horrible, and because of this repairman I will never buy anything from Sears again. I’m telling anyone I know the same thing. I have a warranty for a reason, not to be put on a back burner.
