101 S Toppenish Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sean G
Only giving this a 5 star because the technician got our machine fixed quickly and he was helpful and knowledgeable. However, Sears AI and scheduling is a 1 star! Their platform, lack of human contact and absentee customer service leaves the customer lost and waiting endlessly for support and service. We had to reschedule our appointment 3 times because the AI system never informed “whoever” to schedule out a technician. Finally more than 25 days after our claim was submitted we got someone to fix our machine.
Customer service response - Thank you for your feedback, Sean. We're glad to hear the technician was helpful and knowledgeable, but we apologize for the scheduling issues and lack of communication you experienced.
Sears Home Services on May 20, 2025
Gabriela M
Very professional and got the job done in a timely manner.
Customer service response - Thank you for your review, Gabriela! We're glad to hear you were pleased with our professional and timely service.
Sears Home Services on March 31, 2025
Fern M
Thank u
Customer service response - Thank you for your review, Fern! We're glad to hear you were satisfied with our service.
Sears Home Services on February 19, 2025
TioTony 2
Great and fast service
Customer service response - Thank you for your review! We're glad to hear you received great and fast service.
Sears Home Services on January 28, 2025
Mike B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 27, 2024
Chantel G
He was knowledgeable and the repair went quickly.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and that the repair was done quickly. Your feedback is greatly appreciated.
Sears Home Services on February 08, 2024
Patty M
Very happy our dryer is fixed and ready to use! Technician was very professional and polite. We are very happy with the services provided. Thank you.
Customer service response - Thank you for taking the time to leave us a review! We're glad to hear that you are happy with our services and that your dryer is fixed and ready to use. We appreciate your kind words and your business.
Sears Home Services on February 08, 2024
Elaine C
Ramom C
Lucy P
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on January 18, 2024
