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101 S Toppenish Ave Reviews
Read reviews from customers who used our services at 101 S Toppenish Ave
Total reviews
29
Average Rating
4.2/5
Elaine C,
Ramom C,
Lucy P,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1705594741132
They did not put all the parts needed. The light was not installed. The tech said the oven turns on so it's ok. But. Yes. The oven turns on then it turns off andnoyr food doesn't cook. The oven cleaner isn't working ...and we told sears tech. But they only fixed the burner and nothing else! Poor service.
Isa,
Customer service response - We apologize for the incomplete repair and issues with your oven, Isa. Thank you for your feedback, and please contact us directly so we can address these concerns and ensure your oven is fully functional.
Sears Home Services on 1761786676655
My technician never showed up. I got a message saying my technician was at my house and fixed my issue I could not get a hold of a live person to help me. Worst service ever.
Norma G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772419820318
I would give zero stars if I could! I took time off work to meet our technician between 1 and 5 PM, but the scheduled time kept getting pushed later and later. Ultimately, the technician never showed up. There's no way to contact anyone by phone; everything is handled through an AI system, which is not helpful at all. When I tried to reschedule, I was pushed another week out, which is completely unacceptable. I would not recommend this service.
Annalee S,
Customer service response - We apologize for the trouble you've faced, Annalee. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1767144138832
Maria S,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1764035348666
The technicians never showed up in the entire day. We waited from 8 AM TO 5 PM and no vehicle ever pulled into the drive way. No one knocked on the door not rang the doorbell. We didn’t even get a call from the technicians. Our stove still has a cracked glasstop in need of repair.
ADELINA M,
Customer service response - We're really sorry to hear about your experience, ADELINA. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1726454775162
Been waiting for 4 months to get my mower fixed. No calls no emails explaining why he rescheduled the mower to be fixed 3 different times. I was unable to mow all summer and finally in November when the freezes started he showed up and repaired the mower. Customer service is horrible, and because of this repairman I will never buy anything from Sears again. I’m telling anyone I know the same thing. I have a warranty for a reason, not to be put on a back burner.
Kc S,
