17911 Pacific Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (74 reviews)

Nicole C

July 13, 2025

Very thorough took the time to explain the problem and process

Source: Google

Customer service response - Thank you for your review, Nicole! We're glad to hear that our technician was thorough and took the time to explain the problem and process.

Sears Home Services on July 13, 2025

Terry T

July 08, 2025

calm, educated, willing to bend. Worked out great!

Source: Google

Customer service response - Thank you for your review, Terry! We're glad to hear that our technician provided a calm and accommodating service experience.

Sears Home Services on July 08, 2025

Fancy F

May 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 26, 2025

Craig R

May 27, 2025

The service person that worked on our dryer was friendly and competent. Thanks Sears Repair .

Source: Google

Customer service response - Thank you for your review, Craig! We're glad to hear that our service person was friendly and competent while working on your dryer.

Sears Home Services on May 26, 2025

Kay S

May 19, 2025

My repairman actually showed up, yea! Two other appointments were not as successful. One the repairman never showed up and when I inquired the AI said I'd have to reschedule. The next time they canceled the appointment and reschedule without talking to me at all and without an explanation. Very frustrated and when we were finally able to get a hold of someone in person (also very difficult we need someone as soon as possible but no success. However, this repairman did show up and even update his emails to let me know he was coming and on his way. Thank you Charles!

Source: Google

Customer service response - Thank you for your review, Kay! We're glad Charles was able to provide timely updates and service, and we apologize for the previous scheduling issues you experienced.

Sears Home Services on May 18, 2025

Nicholas F

May 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 05, 2025

don N

May 02, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 01, 2025

Jenifer M

April 29, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 29, 2025

Jean S

April 24, 2025

He is very professional and efficient while still being helpful and pleasant. He deserves an extra ⭐✨

Source: Google

Customer service response - Thank you for your review, Jean! We're pleased to hear that our technician was professional, efficient, and pleasant during your service.

Sears Home Services on April 24, 2025

Christina A

April 23, 2025

Charles showed up bright and early and resolved the issue in just a few minutes. We very much appreciated his service!

Source: Google

Customer service response - Thank you for your review, Christina! We're pleased to hear that Charles provided prompt and efficient service in resolving your issue.

Sears Home Services on April 23, 2025

Average Rating: 4.4/5 (74 reviews)
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