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232 Valley Center Pl Reviews
Read reviews from customers who used our services at 232 Valley Center Pl
Total reviews
207
Average Rating
4.7/5
Efficient, friendly and knowledgeable! Thank you!
Bart P,
Customer service response - Thank you for your feedback, Bart! We're glad to hear you found our service efficient, friendly, and knowledgeable.
Sears Home Services on 1781904498507
Prompt response. Friendly and thorough. Oven repair.
Victor D,
Customer service response - Thank you for your feedback, Victor! We're glad to hear you found our response prompt and the oven repair friendly and thorough.
Sears Home Services on 1781556402882
Came on the same day. Made appointment online. Very efficient service and affordable.
Mitzi Y,
Customer service response - Thank you for your feedback, Mitzi! We're glad to hear you found the service efficient, affordable, and appreciated the same-day appointment.
Sears Home Services on 1781302334975
Don was very friendly and professional. He checked things out and relieved my mind of worry.
Patricia A,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear Don was friendly, professional, and able to relieve your worries.
Sears Home Services on 1780343880704
Don was very informative, polite, professional and respectable! I would definitely request Don when I need to use Sears for a repair in the future.
Billie G,
Customer service response - Thank you for your feedback, Billie! We're glad to hear Don was informative, polite, professional, and respectable, and that you would request him for future repairs.
Sears Home Services on 1778525871522
John was on time performed his duties in a good manner and created an appropriate estimate.
Wayne K,
Customer service response - Thank you for your feedback, Wayne! We're glad to hear John was punctual, performed well, and provided an appropriate estimate.
Sears Home Services on 1775416433770
Since supplying so much requested information on problem, it would have been appreciated if likely parts were checked for availability before appointment.
Luna,
Customer service response - Thank you for your feedback, Luna! We appreciate your suggestion and will work on improving our process for checking part availability before appointments.
Sears Home Services on 1773796065455
The tech was fine. The lack of humans to deal with issues or answer questions was frustrating. Your AI is awful. The chat has too few options, the email link has a loop. You cannot ask for maintenance on an appliance. You say "yes" and nothing happens. Your voice AI doesn't get it right and you cannot correct her. Pitiful!!!!!
Helen R,
Customer service response - Thank you for your feedback, Helen. We're glad to hear the tech met your expectations, but we're sorry for the frustration with our AI system. Please contact us directly so we can address your concerns further.
Sears Home Services on 1773623531215
Service technician had the knowledge and expertise to diagnose the issue and had the part available to make the repair.
Pamela H,
Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear our technician's expertise and preparedness met your expectations.
Sears Home Services on 1772755981225
Wendy B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772584827598
