232 Valley Center Pl Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bibi
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 05, 2025
Mike S
Technician quickly figured out the problem and was able to fix it. Took great care to ensure everything was back in place when finished.
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear our technician quickly resolved the issue and took care to leave everything in order.
Sears Home Services on January 05, 2025
Tony D
Awesome repair man always a pleasure to have him when needed
Customer service response - Thank you for your positive feedback, Tony! We're glad to hear that our repairman consistently provides you with a pleasant experience.
Sears Home Services on January 02, 2025
Eric C
Technician was fantastic. Job done quickly and he gave a great explanation of the problem. He arrived exactly when he said he would. Will use again if needed.
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear our technician's punctuality and clear explanation made your experience a great one.
Sears Home Services on December 12, 2024
Lizzymg5
Repair tech guy was great; he installed the new pump on our washer and then we discovered that the computer/board was also malfunctioning and would need replaced; washer would not drain with just a new pump. He did all he could with the info he had, but the part needed is no longer in production so we will have to buy a new washer. It's too bad that the first Sears repair guy wasn't able to diagnose all of that; we could have saved $400 in labor/parts and bought a new washer on black Friday.
Customer service response - Thank you for your feedback. We're glad to hear the repair tech did his best, but we're sorry for the inconvenience with the initial diagnosis.
Sears Home Services on December 05, 2024
craig T
Friendly, thorough, competent.
Customer service response - Thank you for your positive feedback, Craig! We're glad to hear you found our service friendly, thorough, and competent.
Sears Home Services on December 05, 2024
Michael B
Bill was very helpful and had a wonderful attitude, the problem was resolved with a new diagnosis and resolution.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 03, 2024
Tim L
Sugar was outstanding, could not have better! Many thanks!
Customer service response - Thank you for your positive feedback, Tim! We're thrilled to hear that Sugar provided outstanding service.
Sears Home Services on November 23, 2024
Lynette H
He did a great job of keeping me informed about when he would arrive. After he arrived he quickly dealt with the problem and told me what to do if it happened again. He also gave me an estimate of the cost of replacing the part if it should come to that.
Customer service response - Thank you for your positive feedback, Lynette! We're glad to hear our technician kept you informed and provided helpful advice and cost estimates.
Sears Home Services on November 23, 2024
Sam K
Tech was very knowledgeable, precise, and timely. Over all excellent customer service really appreciate his skills and insight.
Customer service response - Thank you for your positive feedback, Sam! We're glad to hear our technician's knowledge, precision, and timeliness provided you with excellent customer service.
Sears Home Services on November 13, 2024
