232 Valley Center Pl Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marlon B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 07, 2024
Dan P
Talented and efficient technician. Repaired and replaced several parts. Good communication with customer.
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear our technician's talent and efficiency, along with good communication, made your experience a great one.
Sears Home Services on November 05, 2024
Laura W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 31, 2024
Gayle B
Bill is my favorite Sears technician. He’s very efficient, explains what is wrong and what it will take to repair my appliance, and he cleans up after and then some.
Customer service response - Thank you for your wonderful feedback about Bill! We're delighted to hear he provided efficient service and clear explanations, and that you appreciate his attention to cleanliness.
Sears Home Services on October 29, 2024
Robert M
Technician was very polite and knowledgable. He figured out the problem and fixed it fast and efficiently.
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
Christopher C
Frank was great troubleshooting and fixing our problem, and it was helpful that he communicated his timeframe for arrival, as our house is a rental and I needed to be there to authorize and pay for the repair. Your Internet scheduling is also very convenient, and your updates via email and text are extremely appreciated. You have a very good and effective model.
Customer service response - Thank you for your positive feedback, Christopher! We're delighted to hear that Frank's troubleshooting and communication, along with our convenient scheduling and updates, made your experience a great one.
Sears Home Services on October 23, 2024
Bill C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
Rosalee H
Service was very good. Pleasant. Was disappointed that this service does not provide disposal of removed contents that was replaced by new equipment. Why wasn't I informed of this by anyone. I have a big problem now
Customer service response - Thank you for your feedback and for highlighting the quality of our service. We apologize for the inconvenience regarding the disposal of removed contents and will work on improving our communication in this area.
Sears Home Services on October 16, 2024
Cherri M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 15, 2024
Sharen M
Thank you for being so efficient and a fast response.
Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated our efficiency and quick response.
Sears Home Services on October 13, 2024
