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232 Valley Center Pl Reviews
Read reviews from customers who used our services at 232 Valley Center Pl
Total reviews
215
Average Rating
4.7/5
Repair tech guy was great; he installed the new pump on our washer and then we discovered that the computer/board was also malfunctioning and would need replaced; washer would not drain with just a new pump. He did all he could with the info he had, but the part needed is no longer in production so we will have to buy a new washer. It's too bad that the first Sears repair guy wasn't able to diagnose all of that; we could have saved $400 in labor/parts and bought a new washer on black Friday.
Lizzymg5,
Customer service response - Thank you for your feedback. We're glad to hear the repair tech did his best, but we're sorry for the inconvenience with the initial diagnosis.
Sears Home Services on 1733453962292
Friendly, thorough, competent.
craig T,
Customer service response - Thank you for your positive feedback, Craig! We're glad to hear you found our service friendly, thorough, and competent.
Sears Home Services on 1733419352135
Bill was very helpful and had a wonderful attitude, the problem was resolved with a new diagnosis and resolution.
Michael B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733287916001
Sugar was outstanding, could not have better! Many thanks!
Tim L,
Customer service response - Thank you for your positive feedback, Tim! We're thrilled to hear that Sugar provided outstanding service.
Sears Home Services on 1732425774232
He did a great job of keeping me informed about when he would arrive. After he arrived he quickly dealt with the problem and told me what to do if it happened again. He also gave me an estimate of the cost of replacing the part if it should come to that.
Lynette H,
Customer service response - Thank you for your positive feedback, Lynette! We're glad to hear our technician kept you informed and provided helpful advice and cost estimates.
Sears Home Services on 1732425854621
Tech was very knowledgeable, precise, and timely. Over all excellent customer service really appreciate his skills and insight.
Sam K,
Customer service response - Thank you for your positive feedback, Sam! We're glad to hear our technician's knowledge, precision, and timeliness provided you with excellent customer service.
Sears Home Services on 1731549601590
They were flexible in rescheduling the appointment and the technician was able to fix the problem with our refrigerator right away. They're right on time and very professional.
Jomar P,
Customer service response - Thank you for your positive feedback, Jomar! We're glad to hear our flexibility and the technician's prompt and professional service met your needs.
Sears Home Services on 1731387190254
Marlon B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1731026194184
Talented and efficient technician. Repaired and replaced several parts. Good communication with customer.
Rdan P,
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear our technician's talent and efficiency, along with good communication, made your experience a great one.
Sears Home Services on 1730872576568
Laura W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730359798655
