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2200 148th Ave NE Reviews
Read reviews from customers who used our services at 2200 148th Ave NE
Total reviews
180
Average Rating
4.6/5
To be honest, I was skeptical of anyone coming out from Sears to repair our appliance. In 2013, Sears technicians came out to install a new washer and dryer. They failed to do the hook up correctly and when I came home, I found our new home had been flooded. Sears ignored the $15k claim, did nothing and I had to hire an attorney. Now, 13 years later, I was a bit apprehensive to have anyone out from Sears to repair anything. Having said this, our technician came out last week to do an initial assessment of what was wrong with our refrigerator. He ordered parts and made arrangements to come back out today. He came out today to install the parts and now we have a working refrigerator. Our unit is an LG and as everyone knows having bought one, these are not cheap. I mean for the cost of one of these, it is a used vehicle that keeps your food cold....at least it should. Now ours does and I was impressed with our tech and the time he took to explain everything to me. He was on time both visits and took care of our specialty granite and slate floors. Mehrdad is an exceptional person, very knowledgeable and the one tech I want back out to our home the next time an appliance breaks. I wish he had been the installer and tech out all those years ago. I will certainly ask for him when the time comes for more repairs.
Chris P,
Customer service response - Thank you for your feedback, Chris! We're glad to hear Mehrdad provided exceptional service, was knowledgeable, and took great care with your home. We appreciate your trust in us and look forward to assisting you in the future.
Sears Home Services on 1781838786586
Prompt, professional, polite. Robert is a really excellent technician.
L.M. A,
Customer service response - Thank you for your feedback, L.M.! We're glad to hear Robert was prompt, professional, and polite.
Sears Home Services on 1779813347391
Excellent Repair from the technician
adrian W,
Customer service response - Thank you for your feedback, Adrian! We're glad to hear the technician provided excellent repair service.
Sears Home Services on 1778811516926
Our technician was very knowledgable, transparent on pricing/repair options and efficient in his work.
Marcy K,
Customer service response - Thank you for your feedback, Marcy! We're glad to hear the technician was knowledgeable, transparent, and efficient in his work.
Sears Home Services on 1777935108960
Judy B,
Customer service response - Thank you for the amazing 5-star review, Judy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776547617693
The technician was very professional and friendly. This was just a maintenance service on our washer/dryer. This was not a repair call. Very pleased with the service provided.
Karen W,
Customer service response - Thank you for your positive feedback, Karen! We're happy to hear that you were pleased with the professional and friendly maintenance service on your washer/dryer.
Sears Home Services on 1774490936213
Efficient
BARBARA F,
Customer service response - Thank you for your positive feedback, Barbara! We're happy to hear that you found our service efficient.
Sears Home Services on 1774398057580
The technician was on his second visit after parts were received. He was punctual, professional and fixed a 1993 Whirlpool washer (yep still running!) and we are happy campers as I have been told from friend their washers, top brands had to have repair with six years so old is good if you find parts. His skills are amazing! Thank you Sears! Give the man a raise. Bob W Kirkland WA
Robert W,
Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that our technician was punctual and professional, and that your Whirlpool washer is running smoothly again.
Sears Home Services on 1773275213892
Katie K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772068521976
Ajit D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771980113883
