2200 148th Ave NE Reviews

He was kind, got to the root of the issue quickly, and was professional. Problem solved. Thank you!

Technician was very friendly, explained the problem and options thoroughly. Very happy with the work

Don called ahead and arrived on time, in fact earlier than we thought which worked better for us. He was personable and performed a preventive maintenance check on both our washer and drier.

Robert did a great job in preventative maintenance for my 6 appliances. He called me ahead of time and set expectations on what time he’ll be coming. He came on time and did a thorough job, gave me suggestions to maintain appliances and shared his subject matter expertise. Was professional, patient and helpful. Very satisfied customer. Great service today! Service was thorough and prompt. Thanks Robert!

The exhaust fan in the fume hood over our range needed replacement, and Sears ordered the part and had it sent to us. Unfortunately, it arrived broken and had to be ordered again. I built a 3/4" plywood panel for the technician to lie on over the burners so he could complete the repair. One of our appointments was not fulfilled, and we had to schedule an additional one. Overall, we were without an exhaust fan for about 3 weeks, although the technician was very friendly, and capable. I donated the plywood shelf to him for his future use.

The technician was very good, informative and very Customer service oriented. The Sears service AI customer scheduling and communication system is horrible! Assurant would be well advised to find another service company.