2200 148th Ave NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Guy D
We are very satisfied with our recent experience using the service. A quick online appointment and a visit two days later with one day being President's Day. Aidar was knowledgeable, kind and respectful. He communicated with my wife who was home at the time and she couldn't say anything but "great job!"
Customer service response - Thank you for your positive feedback! We're delighted to hear that Aidar provided knowledgeable and respectful service, and that your experience was satisfying.
Sears Home Services on February 19, 2025
Mike C
Customer service response - Hi Mike, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 19, 2025
Tony S
Told me of may have to buy new machine. Listened to my questions. Called me to tell me that he may not be able to come for appointment. Called again and made it.!!
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician communicated well and kept you informed about the appointment.
Sears Home Services on February 05, 2025
Mimi J
One of the best sears employees yet! Very knowledgeable and gave us helpful tips for the future.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our employee provided knowledgeable service and helpful tips for the future.
Sears Home Services on January 27, 2025
janet M
Very informative and helpful! Excellent customer service!
Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service informative and helpful.
Sears Home Services on January 09, 2025
Rick O
Aidar was polite, competent and good at communicating the diagnosis of problem as well as billing questions. Thanks for sending such a good technician.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Aidar provided polite and competent service, and communicated well regarding the diagnosis and billing.
Sears Home Services on January 08, 2025
Norma L
They let me know my technician was on his way and his name. David was knowledgeable and efficient.
Customer service response - Thank you for your positive feedback! We're delighted to hear that David provided knowledgeable and efficient service, and that you were kept informed about his arrival.
Sears Home Services on January 01, 2025
Kristie J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 29, 2024
Shannon W
Mehran was an excellent technician he definitely knew what he was doing, and explained everything in a way that I could understand. He immediately put me at ease while he figured out my dishwasher and old stove top. Sears is a top quality company that employs top notch people.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mehran provided excellent service and clear explanations, and we're proud to have him as part of our team.
Sears Home Services on December 19, 2024
Donald D
Technician outstanding. On line scheduling and communication from initial phone contact very poor
Customer service response - Thank you for your feedback, Donald. We're happy to hear the technician was outstanding, and we'll work on improving our online scheduling and communication.
Sears Home Services on December 15, 2024
