2200 148th Ave NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (124 reviews)

Jenn K

April 16, 2025

My repair technicians were terrific. I struggled with the inability to get a live human on the phone or chat to discuss details, but the techs themselves were great.

Source: Google

Customer service response - Thank you for your feedback, Jenn. We're happy to hear the technicians were terrific, and we'll work on improving our phone and chat support.

Sears Home Services on April 16, 2025

Bruce G

April 08, 2025

Knowledge, efficient, pleasant.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our service was knowledgeable, efficient, and pleasant.

Sears Home Services on April 08, 2025

Janelle P

April 07, 2025

Mehran provided Excellent service. Very knowledgeable, experienced and talented with a kind manor. Will definitely request his assistance with refrigerator or washer dryer issues by name in the future.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Mehran provided excellent service and that you plan to request his assistance in the future.

Sears Home Services on April 07, 2025

Alex R

March 24, 2025

Very nice technician and knowledgeable. Thank you for your help.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was nice and knowledgeable.

Sears Home Services on March 24, 2025

Jim D

March 13, 2025

Technician was very professional and efficient. He explained the issue and the solution. Afterward he helped us with hints on care and options. He completed service on the schedule he estimated and at the cost.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided professional and efficient service, and offered helpful care tips and options.

Sears Home Services on March 12, 2025

Laurian T

March 13, 2025

Very knowledgeable about the subject, also pleasant and respectful of work space.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was knowledgeable, pleasant, and respectful of your workspace.

Sears Home Services on March 12, 2025

Guy D

February 19, 2025

We are very satisfied with our recent experience using the service. A quick online appointment and a visit two days later with one day being President's Day. Aidar was knowledgeable, kind and respectful. He communicated with my wife who was home at the time and she couldn't say anything but "great job!"

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Aidar provided knowledgeable and respectful service, and that your experience was satisfying.

Sears Home Services on February 19, 2025

Mike C

February 19, 2025
Source: Google

Customer service response - Hi Mike, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on February 19, 2025

Tony S

February 05, 2025

Told me of may have to buy new machine. Listened to my questions. Called me to tell me that he may not be able to come for appointment. Called again and made it.!!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician communicated well and kept you informed about the appointment.

Sears Home Services on February 05, 2025

Mimi J

January 27, 2025

One of the best sears employees yet! Very knowledgeable and gave us helpful tips for the future.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our employee provided knowledgeable service and helpful tips for the future.

Sears Home Services on January 27, 2025

Average Rating: 4.7/5 (124 reviews)