3500 S Meridian Ste 900 Reviews
Showing most recent reviews from verified customers of Sears Home Services
vanessa C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 14, 2024
Len L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
Desirae S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 06, 2024
Emily T
Brandon came back out to immediately address the issue ! I appreciate that!
Customer service response - Thank you for your positive feedback, Emily! We're glad to hear Brandon promptly addressed the issue for you.
Sears Home Services on October 01, 2024
Tonya B
Discussed appliance status and shared findings.
Customer service response - Thank you for your feedback, Tonya! We're glad to hear that our technician effectively communicated the appliance status and findings with you.
Sears Home Services on October 01, 2024
Carrie B
The gentleman found the issue immediately (electrical as I suspected), then ran the dishwasher through diagnostic tests to make sure the loss of power didn't do any damage. I'm very happy with the service and will call Sears again if any of my appliances have trouble.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician quickly identified the issue and ensured everything was in working order. We're here for you whenever you need us.
Sears Home Services on September 24, 2024
George B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 21, 2024
Rich C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 21, 2024
Gladys D
Very professional and honest
Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service professional and honest.
Sears Home Services on September 17, 2024
Doug M
(9/13) (1) servc. tech Ritesh "stated" refrigerator (1984) / Whirlpool part (temp. thermostat switch) - nolonger produced - no inventory surplus part avail. - cannot repair ! (2) D. called - Whirlpool Corp. Canton Mich. - part avail. in stock ! (9/13) (3) Whirlpool Mfr. - Canton Mich. / Parts Whs. - D. ordered part # 1123394 - (temp. control thermostat) - shipped 9/13 - arrived wrong part - re-ship part 9/17 - arrived correct 9/23. Note: (part # 1123394 - also avail. Reliable Parts Co. / Nationwide Whs / Hdqtrs. - Dallas TX.). (4) telc. A&E / factory repair / Sears - "Lester" / Repair Care Dept. / Sears - arranged credit - no charge part install - A&E / Sears - repair appt. (9/24) 1-5pm. (5) A&E / factory repair / Sears - Tech. David H. - arrived 4pm - installed new part (15-mins) - refrigerator repaired - works fine ! Thank you - very much appreciated - good work - tech. Ritesh (diagnose) & tech. Davis H. (install) & A&E staff - great customer service / completion previous repair sched. (9/12 thru 9/24) ! Thank You - Doug W. M. (9/24/2024)
Customer service response - We apologize for the trouble you've faced, Doug. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 15, 2024
