3500 S Meridian Ste 900 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ranie F
The technician did a good job, but your automated contact center is horrible. You do not recognize my confirmations and threaten to cancel my appointment because of your faulty system. In addition you give me no ability to speak to anybody other than your faulty system. Extremely bad customer service and the worst thing to leave your customers relying on a broken automated system. You should fire the person responsible for such bad service. 👎 This is now the second attempt at repairing my Whirlpool refrigerator. Your technicians did a great job and the electrical supply board was installed quickly. Now I cross my fingers in hopes to not experience any further problems with a short in the refrigerator shutting off its power. Also, your automated confirmation system is now working properly. Thank you.👍
Customer service response - Thank you for your feedback, Ranie. We're glad the technician did a good job, but we're sorry to hear about your experience with our contact center. Please contact us directly so we can address this issue.
Sears Home Services on January 01, 2025
Aundre M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Thomas D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 05, 2024
Randall M
Brandon was very thorough!
Customer service response - Thank you for your positive feedback, Randall! We're delighted to hear that Brandon provided thorough service.
Sears Home Services on November 23, 2024
Shay S
My technician was knowledgeable and kind. I will never go anywhere else to have my appliances looked at. Totally worth the cost.
Customer service response - Thank you for your positive feedback, Shay! We're delighted to hear that our technician provided knowledgeable and kind service.
Sears Home Services on November 23, 2024
Amanda
Scheduling was easy. The tech, Greg, was communicative and kind. He provided multiple options for solutions and next steps.
Customer service response - Thank you for your positive feedback, Amanda! We're delighted to hear that scheduling was easy and that Greg provided communicative and kind service with multiple solutions.
Sears Home Services on November 18, 2024
jean L
He was efficient, arrived at an expected time and was congenial. Thank you
Customer service response - Thank you for your positive feedback, Jean! We're delighted to hear that you received efficient and congenial service.
Sears Home Services on November 16, 2024
tim M
A true expert, professional diagnostic repair and positive test upon completion five stars
Customer service response - Thank you for your positive feedback, Tim! We're delighted to hear that you received expert and professional service.
Sears Home Services on November 14, 2024
Will T
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 11, 2024
Bill J
David diagnosed our problem with our Frigidaire microwave almost immediately and quickly got it fixed. He did a fantastic job and we are extremely happy with his work. He was friendly, personable and very professional. Highly recommended!
Customer service response - Thank you for your positive feedback, Bill! We're delighted to hear that David provided friendly, professional service and quickly fixed your microwave.
Sears Home Services on November 07, 2024
