3500 S Meridian Ste 900 Reviews
Showing most recent reviews from verified customers of Sears Home Services
George B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 21, 2024
Rich C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 21, 2024
Gladys D
Very professional and honest
Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service professional and honest.
Sears Home Services on September 17, 2024
Doug M
(9/13) (1) servc. tech Ritesh "stated" refrigerator (1984) / Whirlpool part (temp. thermostat switch) - nolonger produced - no inventory surplus part avail. - cannot repair ! (2) D. called - Whirlpool Corp. Canton Mich. - part avail. in stock ! (9/13) (3) Whirlpool Mfr. - Canton Mich. / Parts Whs. - D. ordered part # 1123394 - (temp. control thermostat) - shipped 9/13 - arrived wrong part - re-ship part 9/17 - arrived correct 9/23. Note: (part # 1123394 - also avail. Reliable Parts Co. / Nationwide Whs / Hdqtrs. - Dallas TX.). (4) telc. A&E / factory repair / Sears - "Lester" / Repair Care Dept. / Sears - arranged credit - no charge part install - A&E / Sears - repair appt. (9/24) 1-5pm. (5) A&E / factory repair / Sears - Tech. David H. - arrived 4pm - installed new part (15-mins) - refrigerator repaired - works fine ! Thank you - very much appreciated - good work - tech. Ritesh (diagnose) & tech. Davis H. (install) & A&E staff - great customer service / completion previous repair sched. (9/12 thru 9/24) ! Thank You - Doug W. M. (9/24/2024)
Customer service response - We apologize for the trouble you've faced, Doug. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 15, 2024
Gracehilda M
Technician David was professional and knowledgeable!
Customer service response - Thank you for your positive feedback, Gracehilda! We're delighted to hear that Technician David provided professional and knowledgeable service.
Sears Home Services on September 15, 2024
William I
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 10, 2024
David S
Dave diagnosed problem correctly first time and was very professional would call on him again to fix any other appliance thank-you again Dave.
Customer service response - Thank you for your positive feedback, David! We're glad to hear Dave provided a professional service and accurate diagnosis.
Sears Home Services on September 07, 2024
Megan W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 07, 2024
Sharon F
Jordan is very proficient at his job. He arrived at the scheduled time. He explained clearly what the issue was and gave us options to repair or replace. He gave a specific Whirlpool refrigerator model to purchase that uses freon and has been mostly maintenance free. We purchased that refrigerator and it USES PROPANE NOT freon! Disappointed.
Customer service response - Thank you for your kind words, Sharon! We're thrilled to hear Jordan provided proficient and informative service, and we appreciate your recommendation.
Sears Home Services on September 04, 2024
Layne D
Jordan was very courteous and professional. Got right to work and finished quickly. And, he is a nice guy
Customer service response - Thank you for your kind words about Jordan! We're delighted to hear he provided courteous and professional service.
Sears Home Services on September 03, 2024
