317 S Main Street Reviews

Read reviews from customers who used our services at 317 S Main Street


Total reviews

32


Average Rating

4.3/5

October 16, 2024
Overall rating

A new harness and motherboard was order due to an electrical short and burned wires and plug. The technician (Gabriel) replaced the motherboard and cut the melted damaged plug out and cut the new harness and tied the new plug into damage harness and half ass it. The technician originally stated he was installing a new harness and motherboard. I don’t feel comfortable bring it back into my home. The technician never even tested it to see if the problem was even resolved. He completely cutting corners to save time, even though he was being paid to install the new harness. Waiting for a new technician to properly repair our dryer. I have attached pictures of his crappy work the dryer currently still smells like burnt electrical wires…… UPDATE the sears never followed up with me and can’t get another technician to fix it… and watch out for Gabriel he likes to cut corners on electrical stuff…BEWARE risky stuff. Thank god Lowe’s extended warranty took care of us paid for what we paid for the dryer unit three years ago!

Joey B,

Customer service response - We apologize for the trouble you've faced, Joey. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1728962631660

May 19, 2024
Overall rating

I had a really hard time getting the cost of the service fee before the repairs And there is no Sears service facility that I could have taken the appliance to in Omak, even though they are listed there.

Mark H,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1716178360487

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