317 S Main Street Reviews
Read reviews from customers who used our services at 317 S Main Street
Total reviews
36
Average Rating
4.4/5
Gabriel, our technician, was terrific. He understood the problem, knew which parts needed replacement, and kindly resolved our water softener unit's issue.
Fay A,
Customer service response - Thank you for your feedback, Fay! We're glad to hear Gabriel was terrific and resolved your water softener unit's issue.
Sears Home Services on 1787262811872
Peter K,
Customer service response - Thank you for the amazing 5-star review, Peter! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786468246054
Gabriel is very pleasant, knows what to do, fast and efficient
Noah,
Customer service response - Thank you for your feedback, Noah! We're glad to hear Gabriel was pleasant, knowledgeable, and efficient.
Sears Home Services on 1781041459540
Friendly and professional.
Liz G,
Customer service response - Thank you for your feedback, Liz! We're glad to hear you found our service friendly and professional.
Sears Home Services on 1780950786063
Tim W,
Customer service response - Thank you for the amazing 5-star review, Tim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778278373410
Gabriel did amazing. In and out in 45 minutes. Now the dryer works again! Thank you!!
Kent K,
Customer service response - Thank you for your feedback, Kent! We're glad to hear Gabriel did an amazing job and got your dryer working again.
Sears Home Services on 1778202144228
Eric D,
Customer service response - Thank you for the amazing 5-star review, Eric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778032957306
Was on time, courteous and efficient. Did a great job! Very happy with the service.
Kelly H,
Customer service response - Thank you for your review, Kelly! We're glad to hear that you were happy with our timely, courteous, and efficient service.
Sears Home Services on 1774575420667
Showed up on time Was good at explaining each step Looked up each part Dressed appropriately. Did not reek of bad breath / Alcohol / cigarettes… Quite pleasent to work with
Shirley C,
Customer service response - Thank you for your review, Shirley! We're glad to hear that our technician was punctual, informative, and pleasant to work with.
Sears Home Services on 1774575451795
Excellent communicator. Quick efficient committed to customer service
Anne D,
Customer service response - Thank you for your review, Anne Marie! We're glad to hear that you found our service quick, efficient, and committed to customer satisfaction.
Sears Home Services on 1771288579251
Devona B,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768881368412
Gabriel is so friendly and helpful , glad I found you guys!
So S,
Customer service response - Thank you for your review! We're glad to hear that Gabriel was friendly and helpful, and we're happy you found us!
Sears Home Services on 1766104235700
The Technician was very pleasant to talk too & finished the repair on my refrigerator 3 days earlier today! My questions was answered re; my refrigerator! TY
Sandra C,
Customer service response - Thank you for your review, Sandra! We're happy to hear that our technician was pleasant and completed your refrigerator repair ahead of schedule.
Sears Home Services on 1765845897437
Gabriel definitely knows what he's doing. He fixed the problem and the cost wasn't much over the service call.
Steve T,
Customer service response - Thank you for your review, Steve! We're glad to hear that Gabriel efficiently fixed the problem and kept the costs reasonable.
Sears Home Services on 1764908079180
Tony C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762738976194
sherry P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760928364142
Larry K,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759458673670
My four year old Fridgaire dishwasher control panel broke. I have American Home Shield. They teamed up with Sears appliance service and it was fixed with great service in a timely manner and great service! I live very rural and I felt like I was in the city with the quality of care.
Black R,
Customer service response - Thank you for your review! We're happy to hear that you received great service and that we could provide quality care even in your rural location.
Sears Home Services on 1754638282282
Thomas C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749604101055
Laura M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748564361829
Polite, personable, and efficient. Gabriel explained the problems with the dying fridge and showed that repairs would exceed original price of the fridge. We paid the cost of his visit at the time of service. We paid by check and handed it to Gabriel. Months later I was contacted by a debt collector claiming I had not paid that bill. I contacted my bank and learned that the check has not been cashed. I then called Sears to make a complaint in that Gabriel had the payment in hand when he left, yet they turn me over to collections without contacting me, or apparently, the repair technician. That was a potential hit on my credit that was unfounded. If anyone makes an attempt to cash that check now, they will be charged with theft. Sears insisted that I pay again. Still, Sears has not seen fit to tell us what came of their investigation, if one was done. Now, I, a retired police detective, will not trust them.
Kevin A,
Customer service response - Thank you for your review, Kevin! We're glad to hear that Gabriel was polite, personable, and efficient in explaining the situation with your fridge.
Sears Home Services on 1747961689645
Great service from Gabriel
Penny W,
Customer service response - Thank you for your review, Penny! We're glad to hear that Gabriel provided great service.
Sears Home Services on 1745799355331
Gabriel is great! Thank you for your helpful details.
Cindy P,
Customer service response - Thank you for your review, Cindy! We're glad to hear that Gabriel was helpful and provided great service.
Sears Home Services on 1743129933956
Gabriel was awesome. Polite and professional will use this service again. Highly recommend
Stephen L,
Customer service response - Thank you for your positive feedback, Stephen! We're glad to hear that Gabriel provided awesome service, and we appreciate your recommendation.
Sears Home Services on 1741825844121
On time and very nice.
Dee W,
Customer service response - Thank you for your review, Dee! We're glad to hear you were pleased with our timely and friendly service.
Sears Home Services on 1738039543063