Appointment Lookup
802-552-4364
18600 Alderwood Mall Pkwy Reviews
Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy
Total reviews
402
Average Rating
4.6/5
Service was great and he explained everyt
Jane H,
Customer service response - Thank you for your positive feedback, Jane! We're glad to hear that the service was great and everything was explained clearly.
Sears Home Services on 1763345267537
Mehrdad replaced the compressor on my 2016 Kenmore Elite Refrigerator. I quickly told him the symptoms, and I could tell he knew what the problem was in an instant. He ran a couple tests and confirmed the compressor was bad. He gave me 2 quotes and I decided to have him replace the compressor. Mehrdad, explained everything he would do, before, during, and after the repair. I have 36 years in the Electronic Security Industry. Most of my time was spent as a Lead Technician. I could tell that Mehrdad was much like me and found that he had 18 years experience. He even received a call from another Tech that needed help and Mehrdad knew from experience, exactly how to quickly give the Tech support his Teammate needed to complete their job. His work was clean and fast. If I ever need service on any of my appliances in the future, I hope they send Mehrdad. He is a 5 Star PLUS Technician!!!
Steve A,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that Mehrdad's expertise and thorough explanations impressed you, and we appreciate your recognition of his skill and experience.
Sears Home Services on 1763084379922
Heather S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762999970600
Fast, friendly and explained everything so I could understand it. It’s a pain the part had to be mailed but he installed it quickly and we are back up and running!
Julee N,
Customer service response - Thank you for your positive feedback, Julee! We're glad to hear that our technician was fast, friendly, and made sure everything was explained clearly.
Sears Home Services on 1762738359373
The technician was knowledgeable, did a great job explaining what he was doing, was respectful and polite, and efficient. Overall, he provided excellent customer service.
Steve L,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that our technician was knowledgeable, respectful, and provided excellent customer service.
Sears Home Services on 1762389434433
He was able to find the problem and promptly made the repairs
Frank R,
Customer service response - Thank you for your positive feedback, Frank! We're glad to hear that the problem was found and repaired promptly.
Sears Home Services on 1762389809893
Excellent customer service
John D,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that you received excellent customer service.
Sears Home Services on 1762299999714
Very professional, explained everything well, gave me my options, and made me feel as though I was talking with someone who was honest and not just trying to sell me something.
Dick F,
Customer service response - Thank you for your positive feedback, Dick! We're glad to hear that our technician was professional, informative, and honest with you.
Sears Home Services on 1761699323684
Linda T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761612441264
Tech was kind, informative and fast! A+
Jody W,
Customer service response - Thank you for your positive feedback, Jody! We're glad to hear that our technician was kind, informative, and fast.
Sears Home Services on 1761532050531
