Appointment Lookup
802-552-4364
18600 Alderwood Mall Pkwy Reviews
Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy
Total reviews
402
Average Rating
4.6/5
The technician you sent was so professional and efficient !!! He was differently a 5 star !!!
susan S,
Customer service response - Thank you for your positive feedback, Susan! We're glad to hear that our technician was professional and efficient during your service.
Sears Home Services on 1749741887753
Fridays C,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1749436548468
Very knowledgeable, informative and provide clear options.
rosa H,
Customer service response - Thank you for your positive feedback, Rosa! We're glad to hear that our technician was knowledgeable, informative, and provided clear options.
Sears Home Services on 1749174112842
Ron was phenomenal! We truly appreciated his service, his knowledge, and his timeliness. He even stepped outside to give us privacy while discussing our options. Many thanks!
Tony O,
Customer service response - Thank you for your positive feedback, Tony! We're glad to hear that Ron provided phenomenal service and respected your privacy while discussing options.
Sears Home Services on 1749083309923
On time, knowledgeable and willing to answer lots of questions.
Charlene F,
Customer service response - Thank you for your positive feedback, Charlene! We're glad to hear that our technician was on time, knowledgeable, and willing to answer all your questions.
Sears Home Services on 1748914981339
Tom H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748825458795
John was great - very courteous and efficient - truly a worthy representative of your organization...
Steven L,
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear that Frank was great to work with.
Sears Home Services on 1748561956223
John was absolutely one of the best technicians I have ever met and worked with. He told me from the start the potential issue, how long it would take to resolve, and a fair estimate.
Val H,
Customer service response - Thank you for your positive feedback, Val! We're glad to hear that John provided clear communication and a fair estimate, making your experience one of the best.
Sears Home Services on 1748393535153
He told us the nitty gritty about either fixing it or getting a new one and we opted to buy a new one b/c it would cost more to fix than buying a new one; once one part goes due to overheating, others will follow, and while the parts they install are under warranty, the others are not so we'd need to pay for other new parts and another labor fee and then soon we could have bought a matching set washer/dryer for that price we're paying to fix one dryer. And he remembered fixing ice machine about 4 years ago, which still works. Great customer service. Glad I went through Sears again. Technician name: Mehrdad
Daena S,
Customer service response - Thank you for your positive feedback, Daena! We're glad to hear that Mehrdad provided you with detailed advice and great customer service, and we're happy you chose Sears again.
Sears Home Services on 1747700708268
Friendly, efficient and effective.
Art B,
Customer service response - Thank you for your positive feedback, Art! We're glad to hear that you found our service friendly, efficient, and effective.
Sears Home Services on 1747701020812
