18600 Alderwood Mall Pkwy Reviews

Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy


Total reviews

402


Average Rating

4.6/5

September 03, 2024
Overall rating

Kodi H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1725419688073

September 02, 2024
Overall rating

Kathy F,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1725333094715

August 28, 2024
Overall rating

Very knowledgeable, efficient with time, comprehensive repair for my refrigerator. I waited far too long in getting this repair and now extremely happy at the results. Cost was online with what I would suspect, fridge works great now and very quite compare to the nosies it was making prior to repair

Tom R,

Customer service response - Thank you for your positive feedback, Tom! We're delighted to hear that our team provided a comprehensive and efficient repair for your refrigerator, and that you're happy with the results.

Sears Home Services on 1724901715864

August 27, 2024
Overall rating

Don, our service tech has been wonderful every time he’s been by. This 5 star rating is for him, not the company. We setup service tickets for both our washing machine and dishwasher over a month ago. We just got the washer finished today after waiting nearly a month for parts. The parts for the dishwasher still haven’t arrived. Over 4 weeks and no end in sight…

Tom W,

Customer service response - Thank you for your kind words about Don's service, Tom. We apologize for the delay in receiving parts and appreciate your patience as we work to resolve the issue with your dishwasher.

Sears Home Services on 1724811335377

August 21, 2024
Overall rating

First Class Service. Our technician was outstanding!!

BJ D,

Customer service response - Thank you for your kind words, BJ! We're delighted to hear you received first-class service from our outstanding technician.

Sears Home Services on 1724295613944

August 21, 2024
Overall rating

Janine C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1724295417010

August 20, 2024
Overall rating

The technian was amazing! He was efficient and fixed our washing machine. He was very kind and knowledgeable, a pleasure to have in our home.

Nancy N,

Customer service response - Thank you for your wonderful feedback on our technician's efficiency and kindness. We're delighted to have provided you with a positive experience!

Sears Home Services on 1724209094306

September 23, 2024
Overall rating

Knowledgeable, helpful, friendly. Tested everything making sure everything was in working order

alex A,

Customer service response - Thank you for your kind words, Alex! We're glad to hear you found our team knowledgeable, helpful, and friendly.

Sears Home Services on 1724209246872

August 15, 2024
Overall rating

Bruce W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1723771754957

August 14, 2024
Overall rating

I have had the pleasure of having the same technician, check out my washer, dryer, and refrigerator the past couple of years. He is the most competent, efficient, kindest gentlemen I have ever had work in my home. He is honestly amazing!!!

Dranny M,

Customer service response - Thank you for your wonderful review! We're thrilled to hear that our technician has consistently provided you with such excellent service.

Sears Home Services on 1723690630437

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