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18600 Alderwood Mall Pkwy Reviews
Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy
Total reviews
402
Average Rating
4.6/5
Cheryce M,
Customer service response - A big thank you, Cheryce, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716968593707
The Sears technician was outstanding. Diagnosed the problem quickly and fixed it on the spot. This tech has done work here before for other appliances and he’s fantastic.
Ryan S,
Customer service response - Thank you for your kind words and for acknowledging our technician's expertise and efficiency. We're thrilled to hear about your positive experience and look forward to serving you again.
Sears Home Services on 1716881558549
The technician took his time to evaluate my oven and offered suggestions for caring for my range and oven. Found him to be an excellent technician and expert. Thank you!
Sue M,
Customer service response - We're thrilled to hear about your positive experience with our technician! Thank you for acknowledging his expertise and taking the time to leave us this wonderful review.
Sears Home Services on 1716882706875
Repairman was very quick and helpful
Chris L,
Customer service response - Thank you for recognizing the efficiency and helpfulness of our repairman. We appreciate your feedback!
Sears Home Services on 1716874137269
Communicative and hard working
Deanna B,
Customer service response - Thank you for recognizing our team's communication and dedication. We're delighted to hear your positive feedback!
Sears Home Services on 1716343264173
John identified the issue and made the repair in a very short amount of time. Very nice and professional!
Casey S,
Customer service response - Thank you for your kind words about John's efficient and professional service. We're thrilled to have met your expectations!
Sears Home Services on 1716342663554
Very thorough in locating the issue. Careful of property. Personable. My issue is with your scheduling bot that indicated the tech would arrive between 1 and 2 AM!! Really? And then suddenly he's one stop away?
Cindy L,
Customer service response - Thank you for your feedback and appreciating our technician's efforts. We apologize for the confusion caused by our scheduling system and are working on improving it to prevent future inconveniences.
Sears Home Services on 1716172867822
kathy L,
Customer service response - A big thank you, kathy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711926742495
So nice to have the online feature for scheduling especially over the weekend to set something up for Monday. Also he had all the parts with him and took care of the job all in the same day.
Lilly H,
Customer service response - We're thrilled to hear our online scheduling and same-day repair service met your needs. Thank you for taking the time to share your positive experience with us.
Sears Home Services on 1711524679531
Excellent Technician, as well as his Supervisor. Always Great Service. Thank You Tommy Smith
Tommy S,
Customer service response - Thank you, Tommy, for acknowledging the hard work of our technician and supervisor. We're thrilled to provide you with great service!
Sears Home Services on 1711356006506
