18600 Alderwood Mall Pkwy Reviews

Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy


Total reviews

405


Average Rating

4.7/5

October 29, 2025
Overall rating

Very professional, explained everything well, gave me my options, and made me feel as though I was talking with someone who was honest and not just trying to sell me something.

Dick F,

Customer service response - Thank you for your positive feedback, Dick! We're glad to hear that our technician was professional, informative, and honest with you.

Sears Home Services on 1761699323684

October 28, 2025
Overall rating

Linda T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1761612441264

October 26, 2025
Overall rating

Tech was kind, informative and fast! A+

Jody W,

Customer service response - Thank you for your positive feedback, Jody! We're glad to hear that our technician was kind, informative, and fast.

Sears Home Services on 1761532050531

October 22, 2025
Overall rating

Great technician. Very knowledgeable and helpful.

Nancy O,

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that our technician was knowledgeable and helpful.

Sears Home Services on 1761181240244

October 22, 2025
Overall rating

AI was unable to find my Repair 2 months prior. Warranty is 30 days... Same failure 9 hours later. (2 months) Fixed again .. No consideration for prior repairs. 🐾 woof.

Woofwoof W,

Customer service response - Thank you for your feedback. We're glad the issue was fixed, but we appreciate your input on the repair process and will work on improving it.

Sears Home Services on 1761181293895

October 19, 2025
Overall rating

On time, excellent communication. Highly recommend. Leaves things neat as a pin when done!

Rhonda C,

Customer service response - Thank you for your positive feedback, Rhonda! We're glad to hear that our service was timely, communicative, and left everything neat and tidy.

Sears Home Services on 1760924397357

October 13, 2025
Overall rating

Technician was very good to work with!

Sheila K,

Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear that our technician was great to work with.

Sears Home Services on 1760316361234

October 09, 2025
Overall rating

John was a very courteous, friendly and prompt individual.

DAve P,

Customer service response - Thank you for your positive feedback, DAve! We're glad to hear that John was courteous, friendly, and prompt.

Sears Home Services on 1760059494276

October 09, 2025
Overall rating

Our Technician Mehrdad was so kind and professional. He was knowledgeable and informative. The entire appointment set up and confirmation was easy and it was nice they updated you along the way. Would definitely use this service again.

Kelli E,

Customer service response - Thank you for your positive feedback, Kelli! We're glad to hear that Mehrdad was kind and professional, and that you found the appointment process easy and informative.

Sears Home Services on 1759971474812

September 28, 2025
Overall rating

Kristen B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759113669031

Showing 51 - 60 reviews

PaginationPagination
See all details for 18600 Alderwood Mall Pkwy