18600 Alderwood Mall Pkwy Reviews

Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy


Total reviews

402


Average Rating

4.6/5

August 08, 2025
Overall rating

Drew H,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1754639104172

August 01, 2025
Overall rating

Frank was on time, and efficient. Too costly to repair old refrigerator. I think $450 to remove/replace the evaporator fan is way overpriced. Cost of the fan ($152) seemed reasonable.

Gary B,

Customer service response - Thank you for your feedback, Gary! We're glad to hear that Frank was on time and efficient, and we appreciate your input on the repair costs.

Sears Home Services on 1754008461425

July 30, 2025
Overall rating

He was so professional. Very great job.

Helen F,

Customer service response - Thank you for your positive feedback, Helen! We're glad to hear that our technician was professional and did a great job.

Sears Home Services on 1753924716000

July 27, 2025
Overall rating

Great service. I was concerned when my Kenmore front loading washing stopped working with no Sears in my area. I called a local appliance store and they gave me your number. Was relieved to know that Sears Appliance Repair is still out there.

Nana,

Customer service response - Thank you for your positive feedback, Nana! We're glad to hear that you received great service and were relieved to find Sears Appliance Repair available to help with your Kenmore washing machine.

Sears Home Services on 1753660136561

July 28, 2025
Overall rating

John H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753662734408

July 24, 2025
Overall rating

Did a great job nd explained everything

Cathy M,

Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear that our technician did a great job and explained everything clearly.

Sears Home Services on 1753318043193

July 23, 2025
Overall rating

Mark C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1753320816070

July 21, 2025
Overall rating

Tech gave great insight to the issue. Gave me a lot to think about.

Curtis A,

Customer service response - Thank you for your positive feedback, Curtis! We're glad to hear that our technician provided valuable insight into your issue.

Sears Home Services on 1753141338011

July 21, 2025
Overall rating

The beginning of the adventure was concerning: five confirmed appointments and four cancellations. The tech showed up today—on time—and left twenty minutes later. Job done, area wiped off and even vacuumed the coils for me (“since I’m already down here”). A much appreciated result.

Jerrye R,

Customer service response - Thank you for your positive feedback, Jerrye! We're glad to hear that the technician provided a thorough and appreciated service despite the initial scheduling issues.

Sears Home Services on 1753056863401

July 17, 2025
Overall rating

He was very efficient and fixed the problem right away. And recommended a warranty program that saved money.

Mike S,

Customer service response - Thank you for your positive feedback, Mike! We're glad to hear that our technician was efficient, fixed the problem quickly, and recommended a money-saving warranty program.

Sears Home Services on 1752808033399

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