18600 Alderwood Mall Pkwy Reviews

Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy


Total reviews

402


Average Rating

4.6/5

October 19, 2024
Overall rating

Great service!

Brian D,

Customer service response - Thank you for your positive feedback, Brian! We're glad to hear you received great service.

Sears Home Services on 1729432512812

October 19, 2024
Overall rating

Mehran was very knowledgeable and diagnosed our refrigerator failure accurately and efficiently. He also was a real wealth of information for our decision to either repair or replace our 8 year old refrigerator. Friendly and professional, we are so grateful he was our technician!

Amy V,

Customer service response - Thank you for your wonderful feedback, Amy! We're thrilled to hear that Mehran provided knowledgeable and professional service, and helped guide your decision regarding your refrigerator.

Sears Home Services on 1729432511299

October 16, 2024
Overall rating

Technician was knowledgeable and could identify the problem right away. He did a great job. He was very polite. Thank you for sending him.

Jeri K,

Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was knowledgeable, polite, and did a great job.

Sears Home Services on 1729133894662

October 14, 2024
Overall rating

Friendly, knowledgeable service tech. Seemed to know his stuff and applied his knowledge to complete the repair without wasting time and unnecessary extra parts.

Ricky T,

Customer service response - Thank you for your positive feedback! We're glad to hear that our service tech provided friendly and efficient service.

Sears Home Services on 1728961476669

October 14, 2024
Overall rating

Good honest advice given to replace refrigerator rather than replace compressor now only to likely replace again in another few years.

Aaron S,

Customer service response - Thank you for your feedback, Aaron! We're glad to hear that you appreciated the honest advice provided by our team.

Sears Home Services on 1728961571808

October 10, 2024
Overall rating

Great techician too bad couldn't find parts.

David P,

Customer service response - Thank you for your feedback! We're glad to hear you had a great experience with our technician, and we apologize for the inconvenience regarding the parts.

Sears Home Services on 1728552414395

October 08, 2024
Overall rating

Fantastic repair person. He went above and beyond. Hope to have him again when needed.

Alison,

Customer service response - Thank you for your positive feedback! We're thrilled to hear that our repair person went above and beyond, and we look forward to assisting you again in the future.

Sears Home Services on 1728446568721

October 07, 2024
Overall rating

Cheri D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1728351888267

October 07, 2024
Overall rating

Gabe B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1728351888324

October 06, 2024
Overall rating

Clearly VERY knowledgeable, polite and anxious to please. He was also right on time, which I sincerely appreciated.

William M,

Customer service response - Thank you for your kind words, William! We're thrilled to hear that our technician was knowledgeable, polite, and punctual.

Sears Home Services on 1728192850860

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