18600 Alderwood Mall Pkwy Reviews

Read reviews from customers who used our services at 18600 Alderwood Mall Pkwy


Total reviews

405


Average Rating

4.7/5

October 07, 2024
Overall rating

Cheri D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1728351888267

October 07, 2024
Overall rating

Gabe B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1728351888324

October 06, 2024
Overall rating

Clearly VERY knowledgeable, polite and anxious to please. He was also right on time, which I sincerely appreciated.

William M,

Customer service response - Thank you for your kind words, William! We're thrilled to hear that our technician was knowledgeable, polite, and punctual.

Sears Home Services on 1728192850860

October 06, 2024
Overall rating

Very polite and answered any questions I had.

Sandra H,

Customer service response - Thank you for your kind words, Sandra! We're glad to hear our team was polite and able to answer all your questions.

Sears Home Services on 1728193077469

October 06, 2024
Overall rating

rose M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1728192617469

October 16, 2024
Overall rating

John was excellent! Professional, friendly, and knowledgeable. Fixed my fridge during the one visit. Highly recommend!

Sharyl H,

Customer service response - Thank you for your positive feedback, Sharyl! We're thrilled to hear that Don provided professional and informative service.

Sears Home Services on 1727922725131

October 01, 2024
Overall rating

Excellent and well informed service call!! Technician was amazing and so informative!

Liam D,

Customer service response - Thank you for your wonderful feedback, Liam! We're delighted to hear that our technician provided excellent and informative service.

Sears Home Services on 1727836363806

October 01, 2024
Overall rating

Don was very knowledgeable, approachable, personable and authentic. He is easy to talk with and answered all my questions and I'll be following his advice. He was an easy salesman (I now have a Sears warranty) and an exceptional rerepresentative of Sears.

Pam D,

Customer service response - Thank you for your wonderful feedback, Pam! We're delighted to hear that Don provided knowledgeable and personable service, and we're glad you found his advice helpful.

Sears Home Services on 1727836971182

September 25, 2024
Overall rating

He was very nice and funny even though the company messed up the info on my brand new appliance that’s not working. He was unable to fix it due to company error.

Michele O,

Customer service response - Thank you for your understanding and patience, Michele. We're glad to hear our technician's demeanor was positive, and we apologize for the inconvenience caused by the company error.

Sears Home Services on 1727321470623

September 17, 2024
Overall rating

Outstanding service & support. I highly recommend them. Service by quality staff.

Kevin K,

Customer service response - Thank you for your high recommendation and kind words about our staff! We're delighted to hear you had an outstanding experience with our service and support.

Sears Home Services on 1726625763689

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