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802-552-4364
651 Sleater Kinney Rd Ste 1300 Reviews
Read reviews from customers who used our services at 651 Sleater Kinney Rd Ste 1300
Total reviews
250
Average Rating
4.3/5
Appointment process is horrible alll AI No human interaction until tech arrived Tech was helpful and knowledgeable.
Mark W,
Customer service response - Thank you for your review, Mark! We're glad to hear that the technician was helpful and knowledgeable, and we appreciate your feedback on the appointment process.
Sears Home Services on 1760403525900
Very helpful and explained everything so I could understand it.
Betsy B,
Customer service response - Thank you for your review, Betsy! We're glad to hear that the service was helpful and everything was explained clearly.
Sears Home Services on 1757654676408
Technician quickly detected the electronic panels for the LG washing machine were dead and the cost to replace was more than a new machine. Appreciated the honesty and quick online scheduling. Would recommend.
Lorri T,
Customer service response - Thank you for your review, Lorri! We're glad to hear that you appreciated the honesty and quick scheduling.
Sears Home Services on 1749006664626
Matt W,
Customer service response - Thanks for the great rating, Matt! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1737349455125
Renee B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1729743738969
Donna C,
Customer service response - Thank you for rating us, Donna. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on 1707844392825
The washing machine still does not work. It fills with water, agitates and drains, but instead of going into the rinse cycle it stops and starts scrolling h2o supply. Then it shuts down. I don't think this is Patrick's fault. We have been without a washing machine for over a month while Sears tries to figure out the problem and get the correct part. Patrick is the 3rd repairman we've had out, so there is no continuity on the project. Update: Tyler came in on Tuesday and changed the pressure level. Now the washing machine is working.
Patricia H,
Tyler was very knowledgeable and quick to make the repair. My only comment is that he originally posted a 9:30 show, then updated that show time at least 4 times to finally show after 3:00 pm. Also, when I called in this repair it took at least 4 hours for the online + phone service people to find my contract and make appointment! A one star for that end of the Repair Dept.- granted, "your computers were down" Thanks
Jerry M,
Having to wait forb6 weeks to finally have my repair done was bad. Not being able to talk to person regarding parts and service and only AI was frustrating. The work finally being completed by repair man was good and professional.
Michael P,
Customer service response - We apologize for the long wait and the frustration with our communication system, Michael. We're glad to hear the repair was completed professionally and appreciate your feedback.
Sears Home Services on 1766371309671
I'm still waiting to hear if I get a refund for all the parts that I purchased that did not fix my dishwasher, and Jacob said he would let me know.
Colleen S,
