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121 NE Hampe Way Reviews
Read reviews from customers who used our services at 121 NE Hampe Way
Total reviews
132
Average Rating
4.4/5
I thought Patrick was very knowledgeable in his trade and he helped us to understand a simple manufacturer flaw that we think caused our issue. Hopefully it fixed our problem what he did.
David F,
Customer service response - Thank you for your feedback, David! We're glad to hear Patrick was knowledgeable and helped you understand the issue.
Sears Home Services on 1753228997746
This guy was great!
Shawna H,
Customer service response - Thank you for your feedback, Shawna! We're glad to hear our technician provided great service.
Sears Home Services on 1753141284755
The technician did a great job in assessing the problem. It was an unusual situation. The refrigerator had heated up and melted out part of the freezer compartment wall. I had smelled an almost chemical smell early on, but thought it was offgassing from a new product. When Patrick made the report to someone at headquarters, they wanted me to call them because they were suspicious that I had somehow tampered or abused the product. Fortunately, KaMya (LP’s liaison to the president) stepped in and overrode that suspicion and qualified me for replacement or money back. I had communicated with her earlier. I feel like I had been heard and she understood the situation and made a very fair judgment. Her action was almost instantaneous. I am very satisfied. The system worked!
Steve A,
Customer service response - Thank you for your feedback, Steve! We're glad to hear that Patrick and KaMya were able to assist you effectively and that you are satisfied with the resolution.
Sears Home Services on 1753066300867
Very helpful! My dryer started working again and he gave me some insight on what could cause that problem in the future
mason K,
Customer service response - Thank you for your feedback, Mason! We're glad to hear our technician was helpful and provided insight into your dryer's issue.
Sears Home Services on 1752628080651
The appliance repairman was very kind, engaging and quick!!
John S,
Customer service response - Thank you for your feedback, John! We're glad to hear our repairman was kind, engaging, and quick in his service.
Sears Home Services on 1752455194272
Deborah G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1751332556213
Very friendly and professional. Got the job done quick and very clean. I would definitely recommend him to my friends.
randy M,
Customer service response - Thank you for your feedback, Randy! We're glad to hear our technician was friendly, professional, and efficient in completing the job.
Sears Home Services on 1749772137977
Dale L,
Customer service response - We appreciate the 5-star rating, Dale! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1749779433428
A C,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1749779511427
Same person as before. This is an ongoing problem and hopefully fixed this time.
Nancy A,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear our technician could assist you again, and we hope the issue is resolved this time.
Sears Home Services on 1749173871487
