121 NE Hampe Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Connie F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 11, 2025
Jerry W
Eduardo was so kind, calming, professional and knowledgeable. He really made me feel comfortable, so much so that we even signed up for the monthly “insurance” service plan. It’s a fair deal and will be lots of peace of mind.
Customer service response - Thank you for your feedback, Jerry! We're delighted to hear that Eduardo's professionalism and kindness made you feel comfortable and confident in signing up for our service plan.
Sears Home Services on February 11, 2025
Jim G
Sears Technician Nelson Ackerberg was the best!!!
Customer service response - Thank you for your feedback, Jim! We're thrilled to hear that Nelson Ackerberg provided you with excellent service.
Sears Home Services on January 30, 2025
Brandy G
The guy that came to my house was super nice. I appreciated the text message same day letting me know a smaller work window and a text message letting me know he was on his way
Customer service response - Thank you for your feedback, Brandy! We're glad to hear you appreciated the communication and that our technician was super nice.
Sears Home Services on January 13, 2025
Christopher E
The technician was wonderful! He showed up on time and he fixed my washing machine! He was friendly and knowledgeable! My thanks to him for resolving a major inconvenience for us!
Customer service response - Thank you for your feedback, Christopher! We're glad to hear our technician was punctual, friendly, and knowledgeable in fixing your washing machine.
Sears Home Services on January 12, 2025
Marlene W
This technician was very polite, explained every procedure, answered every question and seemed to go a ove and beyond to get the job done!
Customer service response - Thank you for your feedback, Marlene! We're thrilled to hear our technician was polite, thorough, and went above and beyond to assist you.
Sears Home Services on January 01, 2025
Jim G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Ellen C
Fast and clean and working! Perfect!
Customer service response - Thank you for your feedback, Ellen! We're thrilled to hear everything was fast, clean, and working perfectly.
Sears Home Services on December 05, 2024
Becky M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 21, 2024
Joyce L
I want to thank you for sending out a knowledgeable technician. Although the serial number and model number was not available, he did. Offer me other optiyes and what I could do to resolve my problem. It was very polite and professional.. I am a captain and a soldier and a wild land firefighter of 18 years and I see respect in him that I don't see in most men that work on my fire engines, if I had men like him, on my trucks, we would have saved a lot of lives. He was a good man and I appreciate his professionalism. Thank you.
Customer service response - Thank you for your heartfelt review, Joyce. We're honored to hear our technician's professionalism and respect made such a positive impression on you.
Sears Home Services on November 19, 2024
