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121 NE Hampe Way Reviews
Read reviews from customers who used our services at 121 NE Hampe Way
Total reviews
128
Average Rating
4.4/5
Good, simple ideas on getting the most value from an appliance. Very knowledgeable.
Steve H,
George G,
Prompt, solved problem immediately, informative
Barbara D,
Antoinette D,
He was on time and very helpful.
Steve S,
Great service, personality and knowledge. A++
Ryan L,
Jay T,
Customer service response - Thanks for the great rating, Jay! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1771980085691
Other than I am out of their area had to wait longer than usual
Connie S,
Customer service response - Thank you for your feedback, Connie! We apologize for the longer wait time due to being out of our area.
Sears Home Services on 1764642305488
I need a written estimate for repair to submit to my home warranty company. He did not provide that and two days later, he hasn't posted my order number. Sears has no live persons to speak with. This is a crappy way to do business.
Nancy J,
Customer service response - We apologize for the inconvenience with obtaining a written estimate and communication issues, Nancy. Thank you for your feedback, and we recommend contacting us directly to address this further.
Sears Home Services on 1778344293562
My appointments got cancelled 5 times without a reason only finding out from the service person when he finally came that he had been sick. Such poor communication. Now with a $800 charge my stove is still not fixed. Nels was fine but his company support was lousy. I would not recommend calling Sears for repairs. The new thermostat did not fix the problem so my stove is not repaired and I am being charged $800. Nels said he would come back but I am not sure he knows what to do.
Laurie S,
Customer service response - We apologize for the trouble you've faced, Laurie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743385041836
