383 Exchange Street Reviews

Read reviews from customers who used our services at 383 Exchange Street


Total reviews

118


Average Rating

4.7/5

February 17, 2026
Overall rating

Scott D. arrived on time, diagnosed the situation, and was professional and personable. Thanks very much, Scott!

Nancy S,

Customer service response - Thank you for your 5-star review, Nancy! We're happy to hear Scott provided professional and personable service, and that he arrived on time.

Sears Home Services on 1771288500517

January 28, 2026
Overall rating

Tom was professional and courteous. He helped us to make a thoughtful decision regarding next steps with our washing machine. We highly recommend Tom and Sears Services.

Rick E,

Customer service response - Thank you for your 5-star review, Rick! We're happy to hear Tom provided professional and courteous service, helping you make a thoughtful decision about your washing machine.

Sears Home Services on 1769643804738

December 25, 2025
Overall rating

Scott did a great job with our L G dishwasher. He was kind and considerate of our property taking care not to make a mess and cleaned up after the repair. I have been in the service business over 45 years. Scott is a great asset to Sears home repair company. He's very knowledgeable and efficient. Thanks.

Phil W,

Customer service response - Thank you for your 5-star review, Phil! We're happy to hear Scott provided kind, considerate, and efficient service for your LG dishwasher, and we appreciate your recognition of his efforts.

Sears Home Services on 1766715386796

December 04, 2025
Overall rating

Michael C,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1764911144365

December 04, 2025
Overall rating

Right on time and repaired it in less than 1ht

Pitners,

Customer service response - Thank you for your 5-star review, Pitners! We're happy to hear the repair was done promptly and efficiently.

Sears Home Services on 1764806941251

December 01, 2025
Overall rating

Tom was one of most professional technicians I have ever had. Polite knowledgeable and courteous ……

greg S,

Customer service response - Thank you for your 5-star review, Greg! We're happy to hear Tom provided professional, polite, and knowledgeable service.

Sears Home Services on 1764642523829

November 20, 2025
Overall rating

This repair man is fantastic.

HELEN H,

Customer service response - Thank you for your 5-star review, Helen! We're happy to hear you think the repair man is fantastic.

Sears Home Services on 1763598966024

November 13, 2025
Overall rating

Work was done quickly, Tom is a nice guy 😁

Tom M,

Customer service response - Thank you for your 5-star review, Tom! We're happy to hear the work was done quickly and that you found Tom to be nice.

Sears Home Services on 1763084461571

November 11, 2025
Overall rating

Scott did an excellent and efficient job diagnosing the problem with our Kelnvanator refrigerator. Unfortunately the unit could not be repaired since the parts are no longer available from the manufacturer no longer in business.

Perry K,

Customer service response - Thank you for your 5-star review, Perry! We're happy to hear Scott provided excellent and efficient service, even though the parts for your refrigerator are no longer available.

Sears Home Services on 1762915646088

November 11, 2025
Overall rating

Tom worked quickly and efficiently.

Henry P,

Customer service response - Thank you for your 5-star review, Henry! We're happy to hear Tom provided quick and efficient service.

Sears Home Services on 1762820105693

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