383 Exchange Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (53 reviews)

Denis P

December 03, 2024

The repair man Randy was very nice and professional did a great job.

Source: Google

Customer service response - Thank you for your 5-star review, Denis! We're happy to hear Randy provided you with professional and excellent service.

Sears Home Services on December 03, 2024

Cathy F

November 26, 2024

Excellent service! Super nice. Clear about what he was doing. Everything works now!

Source: Google

Customer service response - Thank you for your 5-star review, Cathy! We're happy to hear you received excellent service and that everything is working well now.

Sears Home Services on November 26, 2024

Kaleigh D

November 14, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 14, 2024

George W

November 08, 2024

Our technician was friendly and knowledgeable. He was able to trouble shoot and fix our oven very quickly.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided friendly and knowledgeable service and quickly fixed your oven.

Sears Home Services on November 07, 2024

judi G

October 31, 2024

Quick, efficient and polite. We were happy with our last technician, Randy, and wished Sears had sent him to us first. We were not happy with the Sears company

Source: Google

Customer service response - Thank you for your feedback, Judi. We're glad to hear Randy provided you with a positive experience, and we appreciate your input about the service process.

Sears Home Services on October 31, 2024

Marilyn L

October 26, 2024

Randy was very professional, polite, informative about continuing maintenance and a just plain nice guy.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 23, 2024

Skip S

October 17, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 17, 2024

Raphael L

October 07, 2024

Experienced, quick to diagnose problem, professional, courteous, personable. A great employee, give him a raise

Source: Google

Customer service response - Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your kind words about our technician.

Sears Home Services on October 07, 2024

Richard D

September 10, 2024

Randy was knowledgeable, efficient and friendly. He is a great asset to Sears appliance repair! Thanks again!

Source: Google

Customer service response - Thank you for your kind words! We're delighted to hear that Randy provided you with knowledgeable and friendly service.

Sears Home Services on September 09, 2024

Joann D

September 05, 2024

Very personable knowledgeable and took the time to explain things

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was personable and knowledgeable, and took the time to explain things to you.

Sears Home Services on September 05, 2024

Average Rating: 4.7/5 (53 reviews)