383 Exchange Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
lizzi D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 25, 2024
Bud M
Customer service response - A big thank you, Bud, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Brenda B
Customer service response - A big thank you, Brenda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 23, 2024
Damian A
Tech was great. Everything else in this experience was horrible. The repair took a month. It was impossible to communicate with reps. Phone automated response system sucked
Customer service response - We apologize for the challenges and delays you experienced; your feedback is crucial to us improving. Thank you for acknowledging our technician's efforts.
Sears Home Services on June 13, 2024
Bonnie K
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 13, 2024
Robert G
Excellent service. Technician was very knowledgeable and quickly identified the cause of my problem. Parts arrived in a timely manner. Repair was completed with new part very quickly.
Customer service response - Thank you for your kind review! We're delighted to hear that you were pleased with the service and efficiency of our technician.
Sears Home Services on June 10, 2024
Erin L
Tom was awesome. Very knowledgeable, kind and efficient.
Customer service response - We're thrilled to hear that Tom provided you with awesome service! Thank you for sharing your experience with us.
Sears Home Services on May 23, 2024
Barry F
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 15, 2024
Susan H
A-OK
Customer service response - Thank you for leaving a review of Sears Appliance Repair. We appreciate your feedback and will use it to improve our services.
Sears Home Services on February 13, 2024
RM V
