Appointment Lookup
802-552-4364
1850 Apple Blossom Dr Reviews
Read reviews from customers who used our services at 1850 Apple Blossom Dr
Total reviews
340
Average Rating
4.3/5
Jane G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726786718866
Jeffrey called to let me know his estimated arrival time, and was exactly on time. He quickly diagnosed the problem, and answered all my questions. He was very professional and pleasant!
Sheila C,
Customer service response - Thank you for your wonderful review, Sheila! We're delighted to hear that Jeffrey provided you with timely, professional, and pleasant service.
Sears Home Services on 1726710537815
lj B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726543036385
The technician was on time, knowledgeable, efficient, clean, and organized. He explained his actions well and helped us understand the situation. Great job! Thanks!
John F,
Customer service response - Thank you for your wonderful review, John! We're delighted to hear that our technician provided you with such a positive experience.
Sears Home Services on 1726453724597
Repair rep. Was extremely efficient and a really nice guy Today also
Arnold G,
Customer service response - Thank you for your positive feedback, Arnold! We're delighted to hear that our repair representative was efficient and pleasant.
Sears Home Services on 1726106838093
Very thorough with the job,pleasant personality, job well done.
Jim B,
Customer service response - Thank you for your kind words, Jim! We're delighted to hear that you had a positive experience with our thorough and pleasant technician.
Sears Home Services on 1725765459423
He did a really good job
Ruth V,
Customer service response - We apologize for the trouble you've faced, Ruth. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724371498067
Technician was knowledgeable and reliable.
C R,
Customer service response - Thank you for your kind words about our technician's knowledge and reliability. We're delighted to hear you had a positive experience with our service.
Sears Home Services on 1724209003736
James P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724123551116
EDIT: the 5 star rating is for the technician, not the company! If I were rating the company only I would have given them 1 star. The technician showed up when he said he would be here and was able to fix the problem in a short amount of time. The overall experience with Sears repair service was extremely poor. The initial request was put in 2 months ago, they rescheduled the appointment 6 times and after multiple attempts to reach a live person on the 800 number, I was repeatedly sent through an automated phone loop. At one point I received a text message saying the technician was in route to my house but no one showed up and they ended up closing the ticket! Throughout this ordeal I was able to reach them through chat but each time I was given the same instructions for calling the number (a way around the automated system) and assured I would get a live person, but kept getting stuck in the automated loop! When they closed the ticket I had to contact the manufacturer again to let them know that no one showed up which started the whole process over again! Once we were finally able to get a technician to come out the problem was fixed, but shameful that it took 2 months for that to happen to repair a microwave that will be out of warranty in another month! Not to mention the amount of time and money that was wasted and being without a microwave! I will also add that I’ve always been a supporter of Samsung products but that won’t be the case anymore because the quality and dependability of their name has gone down hill from excellent to mediocre! We’ve had 2 brand new microwave’s and a brand new 75 inch tv go bad just beyond the one year warranty!
Jeanenne R,
