2712 W Main St Reviews

Read reviews from customers who used our services at 2712 W Main St


Total reviews

104


Average Rating

4.3/5

January 04, 2026
Overall rating

Al was great but the fact this is our second fridge in 3 years that has broken down and we can't get the parts for. We pay a fee for them to tell us we can't get the part. The first one was thankfully under warranty and they had to replace the fridge because they couldn't get the part but the second one broke down after a year.

Josiah C,

Customer service response - Thank you for your feedback, Josiah. We're glad to hear Al provided great service, but we apologize for the issues with your fridge. Please contact us directly so we can assist you further.

Sears Home Services on 1767587160755

January 01, 2026
Overall rating

Very knowledgeable, courtesy and helpful

ELAINE B,

Customer service response - Thank you for your kind words, Elaine! We're glad to hear that you found our service knowledgeable, courteous, and helpful.

Sears Home Services on 1767318585135

December 25, 2025
Overall rating

Very pleasant and got the job done!

Lucinda M,

Customer service response - Thank you for your kind words, Lucinda! We're glad to hear that you had a pleasant experience and that the job was completed successfully.

Sears Home Services on 1766715649469

December 18, 2025
Overall rating

Excellent customer service and explained the malfunction clearly. Turns out the issue is common with this brand. He advised me on how to avoid it in the future, again with clear instructions.

Sheila T,

Customer service response - Thank you for your kind words, Sheila! We're glad to hear that you received excellent customer service and clear guidance on preventing future issues.

Sears Home Services on 1766106652346

December 16, 2025
Overall rating

Arrived when was expected, completed the repair quickly.

John H,

Customer service response - Thank you for your review, John! We're glad to hear that the repair was completed quickly and on time.

Sears Home Services on 1765937925965

December 14, 2025
Overall rating

Worked until the job was done. Very friendly and helpful.

SVS C,

Customer service response - Thank you for your review! We're glad to hear that our team was friendly, helpful, and committed to completing the job.

Sears Home Services on 1765767731419

November 30, 2025
Overall rating

Chad M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1764556747024

November 18, 2025
Overall rating

dwayne R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1763516172029

June 11, 2026
Overall rating

Professional , friendly and quick and a nice guy

BEV C,

Customer service response - Thank you for your kind words, Bev! We're glad to hear that you found the service professional, friendly, and quick.

Sears Home Services on 1762389742149

October 15, 2025
Overall rating

Wonderful service, Al was prompt, knowledgable, and great personality. We had an error with service address with original ticket, he waited patiently while I called and had it corrected. Even helped me find the part number for the drawer part I needed to order that was broken. Repair was covered by Lowe’s warranty, so did not pay for service call. Highly recommend.

Katie C,

Customer service response - Thank you for your kind words, Katie! We're glad to hear that Al provided prompt and knowledgeable service, and that he was patient and helpful with your service address issue and part number.

Sears Home Services on 1760487272819

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