2712 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pamela G
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 30, 2024
Dan M
Customer service response - Thank you so much for the fantastic 5-star rating, Dan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
Dr. S
our team was excellent to work with
Greg K
William I
Efficient servicee, explained all costs, and offered additional services at a discount.
Sue C
DAVID W
very punctual and knowledgeable!
Susanne T
They did not fix it. I have to another 2 or 3 says for another technician to call me.
Customer service response - We apologize for the inconvenience, Susanne. Please contact us directly so we can assist with resolving this issue promptly.
Sears Home Services on May 21, 2025
Monica D
Had to wait months to get this repair done. We installed a used washer to use in the meantime. Tech. states he did the repair but didn't test it due to another machine hooked up.
Customer service response - We apologize for the delay in getting your repair done, Monica. Thank you for your patience and for sharing your experience with us.
Sears Home Services on September 15, 2024
Alexander M
If the Lowe’s side of the customer portal was any good, we would probably have a 5 star review, but the portal didn’t convey a phone number change to the contracted repair man (not his fault) and he never found our house.
Customer service response - We apologize for the inconvenience caused due to the communication issue with Lowe's portal. Thank you for bringing this to our attention.
Sears Home Services on July 24, 2024