2712 W Main St Reviews
Read reviews from customers who used our services at 2712 W Main St
Total reviews
99
Average Rating
4.3/5
Tech was very knowledgeable and respectful
Rebecca L,
Customer service response - Thank you for your kind words, Rebecca! We're glad to hear that you found our tech knowledgeable and respectful.
Sears Home Services on 1770943570629
Exceeded expectations
Gerry R,
Customer service response - Thank you for your review, Gerry! We're glad to hear that we exceeded your expectations.
Sears Home Services on 1769746667853
This was done through extended warranty. It took weeks but it all finally worked out
Virginia M,
Customer service response - Thank you for your review, Virginia! We're glad to hear that everything worked out in the end, despite the wait.
Sears Home Services on 1769643784255
Katie K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768881278106
Jim S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1768266611174
Exemplary work… Explain the issue with clarity and precision so that the customer understands fully.
Luc J,
Customer service response - Thank you for your kind words, Luc! We're glad to hear that the explanation of the issue was clear and precise, ensuring your full understanding.
Sears Home Services on 1767921779636
Al was great but the fact this is our second fridge in 3 years that has broken down and we can't get the parts for. We pay a fee for them to tell us we can't get the part. The first one was thankfully under warranty and they had to replace the fridge because they couldn't get the part but the second one broke down after a year.
Josiah C,
Customer service response - Thank you for your feedback, Josiah. We're glad to hear Al provided great service, but we apologize for the issues with your fridge. Please contact us directly so we can assist you further.
Sears Home Services on 1767587160755
Very knowledgeable, courtesy and helpful
ELAINE B,
Customer service response - Thank you for your kind words, Elaine! We're glad to hear that you found our service knowledgeable, courteous, and helpful.
Sears Home Services on 1767318585135
Very pleasant and got the job done!
Lucinda M,
Customer service response - Thank you for your kind words, Lucinda! We're glad to hear that you had a pleasant experience and that the job was completed successfully.
Sears Home Services on 1766715649469
Excellent customer service and explained the malfunction clearly. Turns out the issue is common with this brand. He advised me on how to avoid it in the future, again with clear instructions.
Sheila T,
Customer service response - Thank you for your kind words, Sheila! We're glad to hear that you received excellent customer service and clear guidance on preventing future issues.
Sears Home Services on 1766106652346