2712 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dr. S
our team was excellent to work with
Greg K
William I
Efficient servicee, explained all costs, and offered additional services at a discount.
Sue C
DAVID W
very punctual and knowledgeable!
Shelley B
No way should a rubber seal cost $600. What a scam. I can get a new washer for 662$ @ home depot.
Customer service response - We apologize for the pricing concerns, Shelley. We appreciate your feedback and will work on improving our service and pricing transparency.
Sears Home Services on July 17, 2025
Susanne T
They did not fix it. I have to another 2 or 3 says for another technician to call me.
Customer service response - We apologize for the inconvenience, Susanne. Please contact us directly so we can assist with resolving this issue promptly.
Sears Home Services on May 21, 2025
Monica D
Had to wait months to get this repair done. We installed a used washer to use in the meantime. Tech. states he did the repair but didn't test it due to another machine hooked up.
Customer service response - We apologize for the delay in getting your repair done, Monica. Thank you for your patience and for sharing your experience with us.
Sears Home Services on September 15, 2024
Alexander M
If the Lowe’s side of the customer portal was any good, we would probably have a 5 star review, but the portal didn’t convey a phone number change to the contracted repair man (not his fault) and he never found our house.
Customer service response - We apologize for the inconvenience caused due to the communication issue with Lowe's portal. Thank you for bringing this to our attention.
Sears Home Services on July 24, 2024
Stefanie B
My range wasn't repaired by Sears. My son ended up fixing it. Took him 5 minutes to get it working, no new parts needed.
