141 West Lee Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jill C
Joseph was awesome. He arrived on time, took his time explaining everything and made recommendations. He was very knowledgeable and helpful. I was pleasantly surprised how nice the whole experience was. The only downside was before Joseph arrived to our house, someone from Sears called to try to upsell us. That cheapens the entire experience. The technician was great - the call before hand by Sears was not.
Kristina B
Very thorough and easy to work with
Pam A
Joe is a great technician. Friendly, knowledgeable and experienced.
LaVerne S
Everything was great, especially the technician.
Fitz S
Roberta J
Great Sears Technician!!!!
Maeghan S
Very helpful and did a great job. Extremely professional and courteous.
Tad W
Professional and to the point, answered all my questions!
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you found our service professional and helpful in answering your questions. We appreciate your business!
Sears Home Services on January 16, 2024
Jeff G
The problem with my dishwasher was not resolved while the tech was onsite but he was through with determining what the actual problem with it was and then made the appropriate calls to get my dishwasher problem resolved as soon as possible.
Customer service response - Thank you for your feedback, Jeff. We're glad the technician was thorough in diagnosing the issue and took steps to resolve it quickly.
Sears Home Services on July 21, 2025
Val H
The technician was fine but very difficult to understand what he was saying. He did take care of the problem.
Customer service response - Thank you for your feedback, Val. We're glad the technician resolved the issue, and we appreciate your patience with the communication.
Sears Home Services on July 01, 2025