141 West Lee Highway Reviews
Read reviews from customers who used our services at 141 West Lee Highway
Total reviews
166
Average Rating
4.2/5
Very professional. On time and polite.
Tammy S,
Customer service response - Thank you for your feedback, Tammy! We're glad to hear the service was professional, on time, and polite.
Sears Home Services on 1789485987701
Karen D,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788881871158
Tech was knowledgeable and friendly.
William W,
Customer service response - Thank you for your feedback, William! We're glad to hear the tech was knowledgeable and friendly.
Sears Home Services on 1787331979886
2 men showed up at the very end of the day. I live way in the country and I am so thankful they fit me in today. They drove from a great distance. They were very polite and fixed my washing machine quickly. They showed me the rusted parts they replaced and showed me how the new parts were working perfectly. If I need another appliance repair I wish I could request the same person.
Connie R,
Customer service response - Thank you for your feedback, Connie! We're glad to hear the team was polite, fixed your washing machine quickly, and showed you the replaced parts.
Sears Home Services on 1787183049710
After 2 other "no shows" last week and yesterday, and a system entry issue, my tech went above & beyond to make sure my service was completed today. Thank you, to Hidoibullah and his assistants, for listening to me rant earlier, and completing the job today!
Danny S,
Customer service response - Thank you for your feedback, Paula! We're glad to hear Hidoibullah and his assistants went above and beyond to complete your service and address your concerns.
Sears Home Services on 1787181161855
David M,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786376502151
Joseph was knowledgeable, friendly and respectful. I would definitely request him again
Elena S,
Customer service response - Thank you for your feedback, Elena! We're glad to hear Joseph was knowledgeable, friendly, and respectful, and we appreciate your willingness to request him again.
Sears Home Services on 1786124922530
Very professional and courteous. Cleaned up after himself. Overall, did a great job. I would definitely use them again.
David,
Customer service response - Thank you for your feedback, David! We're glad to hear the technician was professional, courteous, and did a great job.
Sears Home Services on 1784908211795
Knowledgeable relates to customer well
Michael W,
Customer service response - Thank you for your feedback, Michael! We're glad to hear the technician was knowledgeable and related well to you.
Sears Home Services on 1784306196481
Shaunita S,
Customer service response - Thank you for the amazing 5-star review, Shaunita! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783511457967
The Sears Home Services technician, Mr. Sayed Faroz, conducted a complete wall-oven system troubleshooting review. Mr. Faroz replaced two oven internal parts and the oven's control board that had failed. Mr. Faroz's expert knowledge resulted in the repair of our GE Advantium/Convection (upper/lower)wall oven, which is one of today's most technically advanced wall oven appliances. Mr. Faroz's Five Star work rating is well deserved.
Chris L,
Customer service response - Thank you for your feedback, Chris! We're glad to hear Mr. Sayed Faroz's expert knowledge successfully repaired your advanced wall oven and that his work deserves a five-star rating.
Sears Home Services on 1780582297664
Joe has been assigned to many of these services. He has ALWAYS shown exemplary service. He has also always fixed the problem efficiently and effectively. He deseryrecognition for being one of the BEST tech I have had from your company. THANK YOU SO MUCH JOE!! Hope to see you soon, though not for a repair. I am up to the heavens with repairs in regards to my home. I wish sincerely that GRADITUDE IS GIVEN TO JOE— he was the first here out of ALL requests sent to AHS. Even after I had to cancel because I was In the hospital. And had to cancel that last minute. Thank you for your understanding for that day, JOE!! I was your next stop and Although I had issues with trying to actually get somebody on the phone to explain my cancellation, I finally got it done The app. Which I wanted to speak to a live person and the phone number for cool factory went straight to voicemail with no room for any voicemails that was extremely disappointing. That disappointment was in cool factory not with Wonderful Tech Joe!!! Thank you for your consideration, Melissa
M K,
Customer service response - Thank you for your feedback, Melissa! We're thrilled to hear Joe consistently provides exemplary service and efficiently resolves issues. Your kind words and gratitude for Joe are much appreciated, and we'll ensure he receives the recognition he deserves.
Sears Home Services on 1779822803774
The technician arrived quickly. He explained to me what the issue was. I’m very satisfied with the service.
Curtis M,
Customer service response - Thank you for your feedback, Curtis! We're glad to hear the technician arrived quickly, explained the issue, and that you're satisfied with the service.
Sears Home Services on 1779224205068
Most Outstanding Customer Service.
Paul J,
Customer service response - Thank you for your feedback, Paul! We're glad to hear you found our customer service outstanding.
Sears Home Services on 1779200365400
Helena C,
Customer service response - Thank you for the amazing 5-star review, Helena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778626539301
Barbara,
Customer service response - Thank you for the amazing 5-star review, Barbara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778603803608
He arrived early and did a great job.
Albert H,
Customer service response - Thank you for your feedback, Albert! We're glad to hear the technician arrived early and did a great job.
Sears Home Services on 1778603017254
Moriah B,
Customer service response - Thank you for the amazing 5-star review, Moriah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777400688596
Knowledgeable technician who worked efficiently
Brad P,
Customer service response - Thank you for your feedback, Brad! We're glad to hear the technician was knowledgeable and worked efficiently.
Sears Home Services on 1777400299812
On time, very professional, fixed my dryer, cleaned everything up, wish every repair person was like him!!!!
Beth W,
Customer service response - Thank you for your feedback, Beth! We're glad to hear our technician was punctual, professional, and left everything clean after fixing your dryer.
Sears Home Services on 1776730199715
Leo M,
Customer service response - Thank you for the amazing 5-star review, Leo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776458155862
Technician was great, very friendly, got the job done thank you.
Leroy F,
Customer service response - Thank you for your feedback, Leroy! We're glad to hear our technician was friendly and got the job done.
Sears Home Services on 1775006496788
Thank goodness for Joseph. He knows what he's doing, even when his hands are a little big for the space he had to work. Difficult to communicate with office but I was very lucky to get Joseph back here to take care of matter. You have a good man there.
Mary T,
Customer service response - Thank you for your 5-star review, Mary! We're glad to hear Joseph provided excellent service despite the challenges, and we appreciate your patience with the office communication.
Sears Home Services on 1774831558378
Charles H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774398173504
John R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772756062133