4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tracy S
Derrick was personable, knowledgeable, and answered my questions clearly and honestly. Mark was also excellent and explained the options well.
Customer service response - Thank you for your kind words about Derrick; we are thrilled to hear about your positive experience. We pride ourselves on transparency and expertise, and it's great to know Derrick exemplified that.
Sears Home Services on May 28, 2024
Charles A
Good communication and fast service
Customer service response - Thank you for the positive feedback; we're delighted to hear about your satisfaction with our communication and speedy service.
Sears Home Services on May 28, 2024
Jether L
Customer service response - Thank you so much for the fantastic 5-star rating, Jether! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 23, 2024
Leland
He did a great job! Quick clean and efficient.
Customer service response - Thank you for sharing your positive experience; we aim for quick, clean, and efficient service every time!
Sears Home Services on May 22, 2024
Helen S
Outstanding and friendly Representative
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our representative.
Sears Home Services on April 24, 2024
James T
Didn't try to sell me something I didn't need
David K
The technician was outstanding in every respect. I’m a disabled Veteran and what is upsetting is Sears no longer will renew my contract to repair my riding lawnmower. I have no idea what I am going to do if something ever goes wrong with my riding lawnmower. Do you know of any company that will provide the same service you have done?
Customer service response - Thank you for recognizing our technician's effort and service. While we're saddened to hear about your situation with Sears, please reach out to us directly; we'd be glad to discuss how we might assist you with your riding lawnmower needs moving forward.
Sears Home Services on March 28, 2024
Laura B
Rob was great the process took longer than I wanted because after Rob came the first time and let us know we needed two parts a different technician came who was not able to repair the built in refrigerator.
Customer service response - We apologize for the delay and any inconvenience this may have caused. Thank you for acknowledging Rob's efforts and for your patience.
Sears Home Services on March 26, 2024
Cathalene M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 19, 2024
Bill S
Fantastic tech, very polite, and focused on task at hand thank you
Customer service response - We're thrilled you had a positive experience with our technician, and thank you for your kind review. Your satisfaction is our top priority.
Sears Home Services on March 18, 2024
