4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Diana H
Robert was really helpful in diagnosing a refrigerant leak in our icemaker, determining that it was under warranty and explaining how to get in touch with the manufacturer. The fee we paid for the diagnosis will ultimately save us a lot of money!!
Customer service response - Thank you for your positive feedback, Diana! We're glad to hear Robert was helpful in diagnosing the leak and guiding you through the warranty process.
Sears Home Services on July 31, 2025
Jeff S
Exceptional service and exceeded my expectations, very professional and courteous service received from your service technician. Awesome Thanks 👍!!!
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear you received exceptional, professional, and courteous service from our technician.
Sears Home Services on July 30, 2025
Orlando
Both technicians involved with my repair (diagnostic and actual repair) were excellent. They set clear expectations of the work and timeline and communicated efficiently with me.
Customer service response - Thank you for your positive feedback, Orlando! We're glad to hear both technicians were excellent, set clear expectations, and communicated efficiently with you.
Sears Home Services on July 30, 2025
Gail K
He was polite, cheerful, and handled the smelly water like a champ.
Customer service response - Thank you for your positive feedback, Gail! We're glad to hear he was polite, cheerful, and handled the situation well.
Sears Home Services on July 24, 2025
Carolyn B
Nice, friendly gentleman diagnosed the issue with my fryer. He was thorough and knowledgeable even though my decision was to replace the machine. Thank you for your patient diagnosis of my issue.
Customer service response - Thank you for your positive feedback, Carolyn! We're glad to hear the gentleman was nice, friendly, thorough, and knowledgeable during the diagnosis.
Sears Home Services on July 24, 2025
William B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 23, 2025
James B
Excellent service technician. Very knowledgeable and found the problem quickly.
Customer service response - Thank you for your positive feedback, James! We're glad to hear the technician was knowledgeable and quickly found the problem.
Sears Home Services on July 20, 2025
Erika P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 10, 2025
