4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ben M
Very helpful and knowledgeable technician. The online tracker for the location of the technician prior to his arrival was incorrect. Luckily I was able to get home in time after he called to say he was on his way.
Customer service response - Thank you for your positive feedback, Ben! We're glad to hear the technician was helpful and knowledgeable, and we appreciate your understanding regarding the online tracker issue.
Sears Home Services on January 19, 2025
cedrick M
Walt was excellent.
Customer service response - Thank you for your positive feedback, Cedrick! We're glad to hear Walt was excellent.
Sears Home Services on January 19, 2025
Riley
Both technicians got right to work assessing and diagnosing the problem. Although the washer was not repairable, they were efficient and professional. Thank you!
Customer service response - Thank you for your positive feedback, Riley! We're glad to hear our technicians were efficient and professional in assessing and diagnosing the problem.
Sears Home Services on January 15, 2025
Jason
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Esther C
Very knowledgeable & helped trouble shoot problems.
Customer service response - Thank you for your positive feedback, Esther! We're glad to hear you found our service knowledgeable and helpful in troubleshooting the problem.
Sears Home Services on January 09, 2025
Jim H
Mark was very through and addressed all of my concerns about the repair.
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Mark was thorough and addressed all your concerns about the repair.
Sears Home Services on January 06, 2025
Katherine O
Mark was excellent . He diagnosed the problem and took all the steps to fix it. He explained what he was doing and ensured everything looked good. We were very happy with his service!
Customer service response - Thank you for your positive feedback, Katherine! We're glad to hear Mark was excellent, thorough in his work, and that you were happy with his service.
Sears Home Services on January 05, 2025
Robin C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 05, 2025
Brad P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 01, 2025
Steve G
Very honest, businesslike and offered some strong recommendations on fixes, should I experience the same thing again.
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear you found our service honest and businesslike, and that the recommendations were helpful.
Sears Home Services on December 30, 2024
