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4588 Virginia Beach Blvd Reviews
Read reviews from customers who used our services at 4588 Virginia Beach Blvd
Total reviews
454
Average Rating
4.2/5
Excellent service and performance. Justin was helpful in explaining what he deemed appropriate use of the appliance.
Wally E,
Customer service response - Thank you for your positive feedback, Wally! We're glad to hear Justin provided excellent service and helpful explanations.
Sears Home Services on 1771288500216
Kathleen Z,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1770943685079
Sheryl A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768960681275
The technician was very friendly and helpful. The problem had resolved by the time he got to my house but he made sure all was safe and working properly.
Cecelia W,
Customer service response - Thank you for your positive feedback, Cecelia! We're glad to hear the technician was friendly and ensured everything was safe and working properly.
Sears Home Services on 1768527005085
Esther O,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768527444513
excellent service
Bernard B,
Customer service response - Thank you for your positive feedback, Bernard! We're glad to hear you received excellent service.
Sears Home Services on 1767059139359
Excellent service! The tech was knowledgeable, courteous, and friendly. Our dryer is now working properly. The $100 we paid is the deductible required by our Sears Home Services maintenance agreement.
David J,
Customer service response - Thank you for your positive feedback, David! We're glad to hear the technician was knowledgeable, courteous, and that your dryer is now working superbly.
Sears Home Services on 1765845894838
Technician was friendly and willing to answer all my questions. Sears definitely needs to supply the man with a van/truck to make his repair calls easier, have parts at his finger tips and make the experience more professional. I understand his Sears vehicle has been in a shop for a month? I was not initially comfortable when he arrived, because there was nothing that represented Sears? In years past, You knew you had a "Sears repairman" arriving. Today, no visual Sears representation? Today, The text alerts, kept coming, but the repairman did not arrive per any of the texts. Not sure that service is an improvement? But he took care of the appliance and answered my questions. One notable thing, the white flap for the ice/water chute is inaccessible to a homeowner. Mine was covered in mold. Nasty. Repairman had to dismantle the whole compartment and I cleaned it in the sink. Something a homeowner could not access and remove. I think this is a flaw in this model. It should be something that can be cleaned! See photo attached. The other item he could not address, is the multitude of "rust dots" all over my stainless steel door. No answer to the cause. But it definitely detracts from the appearance of a remodeled kitchen. I believe it's another material flaw.
Christina T,
Customer service response - Thank you for your detailed feedback, Christina! We're glad the technician was friendly and helpful, and we appreciate your suggestions for improving our service.
Sears Home Services on 1765418045181
Iyana K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1764731365913
Danita K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764731365981
