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1205 Fordham Dr Reviews
Read reviews from customers who used our services at 1205 Fordham Dr
Total reviews
184
Average Rating
4.2/5
Arrived on time, very professional and polite. Fixed the freezer cleaned up any mess. Took off his shoes when going in and out of the house. It was raining and he made sure he did not track anything in. Great Job! We bought the extended warranty through NEX/Assuring, so there was no extra charge.
Grant C,
Customer service response - Thank you for your 5-star review, Grant! We're happy to hear that our technician was punctual, professional, and considerate, ensuring a clean and efficient service.
Sears Home Services on 1757642986587
The Technician was well mannered and provided excellent customer service. Also he explained my options.
Phyllis H,
Customer service response - Thank you for your 5-star review, Phyllis! We're happy to hear that our technician was well-mannered, provided excellent customer service, and clearly explained your options.
Sears Home Services on 1755460548171
He was on time, clean, and quick. He sent the parts ahead to the house, so everything was available. He brought all the tools he needed, and worked on his own. I was very pleased.
Rebecca W,
Customer service response - Thank you for your 5-star review, Rebecca! We're happy to hear that our technician was punctual, well-prepared, and efficient, ensuring everything was ready for the repair.
Sears Home Services on 1754439973154
Arrived on time, cwas efficient and courteous.
David M,
Customer service response - Thank you for your 5-star review, David and Marti! We're happy to hear that our service was efficient and courteous.
Sears Home Services on 1754364960874
SHARON E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754012212492
Robert was the first repairman out of 3 that came in, fixed the problem & was very efficient. He was polite & acted as though he knew what he was doing. We had 5 scheduled appointments. Each time they were cancelled for no obvious reason. Today we were sent 2 emails. One said July 23. The other said July 30. We waited at least 2 weeks to get our refrigerator repaired even though the parts came in quickly
Lana B,
Customer service response - Thank you for your 5-star review, Lana! We're happy to hear that Robert efficiently fixed the problem and was polite. We apologize for the scheduling issues you experienced and appreciate your patience.
Sears Home Services on 1753318076012
Very professional and courteous
Kanika J,
Customer service response - Thank you for your 5-star review, Kanika! We're happy to hear that our service was professional and courteous.
Sears Home Services on 1752454685705
Repair technician was very professional and courteous And? Knowledgeable.. And explained everything that was going on with my repairs.
James D,
Customer service response - Thank you for your 5-star review, James! We're happy to hear that our technician was professional, courteous, and knowledgeable, and that they explained everything clearly.
Sears Home Services on 1752455640621
Stanley S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752112495478
Mr. Alex was very kind, courteous, prompt and knowledgeable. He did an outstanding job. I would recommend that he train all of your technicians on customer service.
Carol Y,
Customer service response - Thank you for your 5-star review, Carol! We're happy to hear that Mr. Alex was kind, courteous, and knowledgeable, and we appreciate your recommendation for him to train others.
Sears Home Services on 1751938943472
