1400 N Parham Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vikram was polite, professional and informative.
Vikram was polite, professional and informative.
Robert L, Henrico, VA
Finally.! Someone came to fixed our Fridge!
Cheikh was our refrigerator savior. He was very dedicated and determined to help us and took his time, working diligently to repair our compressor. This was after 7 weeks and 5 canceled appointments by Sears, a kind-hearted and tech-savvy technician showed up to repair our fridge. We sat for over 3 weeks with the parts in our dining room but no one would come to install them and the India call center was useless in communicating our needs to this side of the ocean. Thankful for the warranty just not thankful it was with Sears.
Peter N, Richmond, VA
Rates 8 of 5
Bryan realized we had two earlier visits to repair-replace valve on washer. He needed to order a part, which would delay repair into fourth week. He found part in town and fixed washer within the hour. Also did clean and maintain. He answered my nervous con cerns very patiently! Yes, fixed, finally!! Mary Ellen and Richard Mercer
Richard M, Richmond, VA
Excellent work and friendly!
Daniel did a terrific job. He was friendly and provided great information about his work. He answered all my questions too!!
James W, Henrico, VA
Great customer service!
Anslem arrived early and was both courteous & knowledgeable about repairing my refrigerator. He did the job quickly & efficiently. I would ask for him again.
Sandra C, Manakin Sabot, VA
Excellent service and communicator
Albert was very knowledgeable, kind, and informed me in details what was the problem and how he was going to fix problem.
Robert P, Richmond, VA
Great service
Tyrese was professional and promptly figured out the problem with my refrigerator.
Shelley G, Henrico, VA
Bryan
Bryan was knowledgeable, helpful, and courteous. I appreciated his assistance with my washer.
Mary B, Richmond, VA
Excellent Tech!
Cheikh has awesome skill in diagnosing the appliance problem, he worked efficiently and continually the entire 4 hours on my repair, he had a can do attitude, very positive, great communication skills in what he was going to do, what he did and what I should expect with my repair and what I should do next to be sure it is running properly. We were very happy Cheikh was our repair tech, highly recommend him for your job!
Carolyn K, Richmond, VA
Excellent Service!
Mahmood was very polite, professional and extremely knowledgeable! We are thankful for his help!
Melissa N, Henrico, VA
