1400 N Parham Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Susan M
Herb was very good at communicating with me. He explained his examination of the washer thoroughly and when he called his results into the office, he put the phone on speaker so I could listen also. The washer was deemed more expensive to repair than to give me a refund. He explained the details of that to me also. I received my refund quickly. Herb was polite, friendly, and very informative. I highly recommend him.
Customer service response - Thank you for sharing your experience with Herb's excellent communication and service. We're glad to hear you received your refund promptly and appreciate your recommendation!
Sears Home Services on September 21, 2024
Jane T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
Mourad S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 15, 2024
Katie F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 09, 2024
Matthew A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 07, 2024
Greg M
Very nice young gentleman... polite, knowledgeable & gave me what information I needed in order to be able to make an informed decision. I wouldn't hesitate to ask for him the next time I need Sears' appliance repair!
Customer service response - Thank you for your positive feedback, Greg! We're delighted to hear that our technician provided you with the information you needed and that you'd choose us again for future repairs.
Sears Home Services on September 05, 2024
Aaron G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 04, 2024
William D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 19, 2024
Brian C
Very positive experience. The technician was a great communicator and excellent in diagnosing and fixing my problem.
Customer service response - Thank you for sharing your positive experience with us, especially highlighting our technician's communication skills and expertise. We're delighted we could resolve your issue efficiently!
Sears Home Services on August 07, 2024
Micheal S
Customer service response - We appreciate the 5-star rating, Micheal! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 01, 2024
