1400 N Parham Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (110 reviews)

Janie P

October 24, 2024

Prompt and efficient.

Source: Google

Customer service response - Thank you for your positive review! We're glad to hear you found our service prompt and efficient.

Sears Home Services on October 24, 2024

Andrew S

October 13, 2024

Cheikh was great! Very quickly diagnosed the issue and then fixed it! I couldn’t ask for more.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Cheikh quickly diagnosed and fixed the issue for you.

Sears Home Services on October 13, 2024

Jimmy T

October 08, 2024

The tech was knowledgeable, patient and caring

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician provided knowledgeable, patient, and caring service.

Sears Home Services on October 08, 2024

Donna C

October 02, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 02, 2024

Dell W

October 01, 2024

Lemon was wonderful. He called to let me know he was about an hour away from me. When he arrived and it was after 6pm he stayed and completed the repair to my dryer.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Lemon provided excellent service and ensured your dryer repair was completed.

Sears Home Services on October 01, 2024

Jennifer N

September 28, 2024

The technician was great. He was very knowledgeable and personable, and was able to fix my refrigerator. The five stars are for him. However, the company itself (not the technician) seems to have poor communication and gives an annoyingly hard sell for their warranty.

Source: Google

Customer service response - Thank you for your feedback, Jennifer. We're glad to hear you had a positive experience with our technician, and we appreciate your input on our communication and warranty approach.

Sears Home Services on September 28, 2024

Thomas U

September 25, 2024

Our technician was top-notch he did a great job very courteous explained everything to us and did an excellent job

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided courteous and thorough service.

Sears Home Services on September 25, 2024

Kevin J

September 24, 2024

Excellent service. Washing machine works perfectly now

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear your washing machine is working perfectly after our service.

Sears Home Services on September 24, 2024

Shirley K

September 24, 2024
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 24, 2024

Calico C

September 21, 2024

We are very happy with our oven repair. Our Sears technician was very helpful and knowledgeable. It was a pleasure working with him. I recommend the Sears Appliance Team if you need to repair your oven or other major appliance. Even though we didn't buy our appliance from them, they treated us as though we did, and made sure we were satisfied with their work!

Source: Google

Customer service response - Thank you for your wonderful review! We're delighted to hear that our technician provided helpful and knowledgeable service, and we appreciate your recommendation.

Sears Home Services on September 21, 2024

Average Rating: 4.3/5 (110 reviews)